Question about Kodak EasyShare M863 Digital Camera

1 Answer

Lens will not come out but can view photos - Kodak EasyShare M863 Digital Camera

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 11,967 Answers

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Oct 10, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hi, Hope u can help. Dropped the camera. Now when I go to turn it on it says, Lens error,


you possible bent the lens or the connectors of the lens.
do you have a camera with removable lens, just remove the lens
put another lens on, try take photo's, check the color and layout, view the photo, than try putting the old lens back on, see if if works,if you have the same results, than the lens maybe damaged

see if the lens is under any type of warranty, c/c, bank card.

contact dealer or manufacture or camera or lens repair shop to see if it is worth trying to fix or buy a new one.

www.BandH.com/service
18009479980
www.beachcamera.com/service
180057beach
www.adorama.com/service
18002232500

pick up any photo magazine look in the back for camera and lens repairs, or lens company talk to a service technic.

Sep 18, 2015 | Nikon COOLPIX Cameras

1 Answer

Someone asked me to take photos with my Nikon D90. I have the 18-105mm lens that I got with it. Is this able to take 'wide angle' photos?? I know there are special lenses made specifically for wide...


The 18-105mm lens at the 18mm end of the zoom range is a pretty fair wide-angle lens. Look through the viewfinder and turn the zoom ring (the big wide ring at the front of the lens) one way and then the other. The 105mm end is the view that looks like you're using binoculars, the 18mm end is the view that looks like you're using binoculars backward.

Oct 28, 2010 | Nikon D90 Digital Camera with 18-105mm...

1 Answer

View through viewfinder is dark, looks like dark sunglasses over lens. 24mm lens indicates fE E on lcd code. Shutter will not function or lens will not automatic focus. Switch to 70-300 lens, view finder...


Sounds like the aperture control actuator ring in the camera body is not opening the aperture diaphragm blades fully a repair quote and decide if a different body upgrade may be a better option

May 29, 2017 | Nikon N80 35mm SLR Camera

1 Answer

Lens error restart camera I have a point and shoot canon sd750; the lens will not retract and i cannot take any photos nor view photos


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Here are some things that you can do to try to correct it. They only seem to work for about 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Dec 30, 2009 | Canon PowerShot SD750 / IXUS 75 Digital...

2 Answers

Fuji FinePix F710 photos blacked out


hi

i think the settings on the exposure or apparture have been modified

reset the camera to factory defaults once to check this and you can have the photos back in order

happy clicking, enjoy

pls rate if this was any help

Jul 13, 2009 | Fuji FinePix F710 Digital Camera

1 Answer

How to view


There are two ways to view the photos, in the camera...

1) if the camera is OFF and the lens barrier is closed, just press the Play (>) button once to view the photos.
2) If the camera is in SHOOTING mode with the lens barrier open, press the Quick View button twice in rapid succession.

When you are done reviewing the pictures, press the Quick View button once to turn the monitor off, OR, to return to the shooting mode, press the shutter button halfway.

Then use the arrow pads to go forward and backward.

Hope this helps.

Nov 24, 2007 | Olympus Camedia Stylus 300 Digital Camera

2 Answers

Not capturing a photo


Try taking a picture with the camera upside down.  Sounds odd, but it's a possible check to see if the AF mirror is hanging up.

Oct 01, 2007 | Canon Digital Rebel / EOS-300D Digital...

1 Answer

Lens Error


Firmware doesn't solve lens errors. that can only be solved by sending into repairs. Give them a call at 800-706-2534 and then keep choosing option 1.

Jan 02, 2007 | Casio QV-R3 Digital Camera

Not finding what you are looking for?
Kodak EasyShare M863 Digital Camera Logo

17 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kodak Cameras Experts

kakima

Level 3 Expert

102366 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Tony

Level 3 Expert

2600 Answers

Are you a Kodak Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...