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Creative zen m radio tuner only receiving static noise freezing when i autoscan. i've already reset and updated firmware. still nothing

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  • 1234561 May 31, 2008

    nothing and it work fine with just headphones for a while

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Try putting on the cable that hooks to your computer on your zen use it as an entena thats how my mp3 works and thats how my zen works too.

Posted on May 31, 2008

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My Creative Zen Sleek Photo freezes at the stage when the screen says "Zen Sleek Photo" and will not respond, reseting the player does not help, and I have tried to update my firmware, but it...


I had the same problem. Mine would go to the Sleek Photo Screen and then the Creative screen. After that it would freeze and do nothing. I tried to reset, reboot, all that. I downloaded the newest firmware, but my pc wouldn't recognize the player. I went in to the control panel and hit add/remove programs. I removed my WMP 11 and the WMP runtime (I heard these can mask the player). Sure enough, I rebooted the pc and it recognized my player. I was then able to launch the firmware update and now my player is working like a charm.

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If you already try both reset, then try doing a firmware update.

On computer try unplugging computer power cable, and if it is a laptop also remove battery, this sort out problems related with electrostatic charges on computer USB ports.

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CAN'T FIND THE FM TUNER IN THE MENU


  • The player may have to be formatted, which will erase the contents of the player. If you would like to manually update the firmware, please see below.
  • Please note that some firmware updates may format the player. Please read the installation notes for the firmware update before downloading it.
The MP3 Player Recovery Tool can be downloaded at www.creative.com/mp3playerrecoverytool.

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1 Answer

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Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update

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Replace the headphones, see if reception improves. If that fails to resolve, try reset and recovery. If that still fails, the headphone jack is faulty. Replace.

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Need to replace headphones first - if that fails, then the headphone jack is bad and will need to be replaced. Sorry.

Mar 21, 2008 | Creative Labs ZEN Vision:M Digital Media...

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You can reinstall operate system and you may update the new system from the offical webside of Creative.I had the similar problem several months ago ! Bye the way I`m a chinese college student ,If you have problem about electronic product you can get in touch with me .My msn number is china_stars@hotmail.com,Thanks.

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Try to add your music a bit at a time instead of your whole library at once. That will freeze it. You can also try sync with Window's Media Player, which works a lot better than the Creative software.

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1 Answer

Annoying Problem with my creative zen v


"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related


try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update.

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1 Answer

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Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update.

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