Question about HP LaserJet 3380 All-In-One Printer

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How to prevent HP 3380 All in One Printer answering voice calls

Hi

I have a HP 3380 Printer which is working fine. My issue is it answers all incoming calls (both voice and fax). Is there a way to enable it to answer incoming faxes only. I want all voice calls to go to messagebank if the phone is not answered. The fax machine should not be answering voice calls.

There is an option "Answer ring type" with the following options:
Single, Double, Triple, Double and Triple, All Rings

Do incoming faxes use a ring type different to voice calls?
Any ideas on how I can configure the fax to answer faxes only?

Thanks
Anthony

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If you have call waiting on your phone service you can call your phone company and get "personal ring" service. It will cost a couple of dollars extra a month, but they will assign you another phone number and it will have a different ring style to it. Then you can set the ring type to the type of ring they assign you.

Posted on Jun 02, 2008

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Can lexmark x4650 be set to recognize fax?


For more details on how to setup your Lexmark X4650 printer for faxing, please refer to the User's Guide found on the Lexmark website.
Additional info:If you have an answering on the same line as your fax:

To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after a greater number of rings than the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call.

If you have a voicemail feature associated in the same line as your fax:

Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service offered by your telephone company. This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern (single ring, double ring, triple ring, or double and triple ring). The different ring patterns let you know which telephone number was dialed, and which device you should use to answer the call.


If you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This setting lets you receive both voice calls and fax calls, but works best if you use voice mail more often. You need to turn off voice mail whenever you are expecting a fax.

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If you have an answering machine connected to the same line as your fax:

To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after a greater number of rings than the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call.

If you have a voicemail feature associated to the same line as your fax:

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Which port to use for fax???? sonyajohnsonrn@yahoo.com


Hi,

Followup the steps to setup the printer to send/receive fax.

Connect the phone line ( wire ) to Line 1 Ext at the back of printer port.
The connection is from the Phone socket to printer.


Press the Auto-Answer button on the front panel of the printer to enable automatic fax receiving.
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Your printer is ready to send/receive Fax.

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The HP Fax will automatically answer all incoming calls using the Rings to Answer setting. This is the default setting.

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