Question about Moen Monticello YB4708STP Tissue Paper Holder - Satine/Polished Brass

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My Moen Monticello Toilet Paper Holder is loose where it attaches to the wall and is gradually getting looser. How can I tighten it up?

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  • jacklay Oct 11, 2010

    I couldn't find any visible screws and the faceplate does not come off when I lift up. I think your solution was rather generic for toilet paper holders in general and not specific for the Moen Monticello. There is a ring of metal which rotates on the loose side of the holder but the corresponding ring on the firmly-attached side does not rotate. I thought this ring might tighten up the loose side but it just turns freely without tightening or loosening anything. I have been unable to find detailed installation instructions for this model on the internet.



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  • 1 Remove toilet paper from the toilet paper holder.
  • 2 Examine the toilet paper holder to locate the screws that hold the toilet paper holder to the mounting brackets located behind the faceplate. Use a screwdriver to remove the screws. If you cannot find screws, the toilet paper holder may slide onto the mounting brackets. Gently pull up on the faceplate to slide the toilet paper holder off the mounting brackets.
  • 3 Unscrew the screws holding the mounting brackets to the wall with an appropriate screwdriver. If the holes are stripped, or the screw turns but will not back out, use your fingers to gently pull the screw out while turning to reduce damage to the drywall or enlarging the holes.
  • 4 Tap the hollow wall anchors into the holes with a hammer until the drywall anchors are flush with the drywall.
  • 5 Place the mounting brackets on top of the hollow wall anchors and insert the screws that came with the hollow wall anchors through the toilet paper holder mounting brackets and into the hollow wall anchors. Tighten the screws with a screwdriver.
  • 6 Place the toilet paper holder faceplate on the mounting brackets and insert screws to secure the toilet paper holder to the mounting brackets or slide the faceplate onto the mounting bracket, depending on the type of toilet paper holder installed.
  • 7 Place toilet paper back in toilet paper holder.

  • Posted on Oct 10, 2010


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