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The C key on my asus laptop will only work intermittenly so i took it to best buy they said it was from a virus that i had and that i had gotten the virus from havign 2 antiviruses on my computer they said they fixed and all should be fine well that is not the case the c key is again not working and now my sisters desktop picture wont come up but mine works fine and the guest one works fine I am totally confused as to what could be causing this problem and how to fix it

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Best Buy whould change their name to WORST BUY... the Geek Squad is a joke. If they don't how to solve the problem, they make up $*#& to get your money. I have heard a lot of lame solutions to computer problems that this a new one on me. DON'T GO BACK TO BESTBUY. They will take MORE of your money and still not solve the problem.
How old is the laptop? Is it still under warranty? Have you tried contacting the manufacturer about this problem? They usually have a tech support chat room.
OR... try another REPUTABLE computer repair shop. There are hundreds around. Find someone that a friend has had good luck with. BestBuy strikes again (and again).
Oh, I have 4 anti-virus programs on my laptop and have NEVER had any problems.

Posted on Oct 10, 2010

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Posted on Jan 02, 2017

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