Question about Dell 24X CD-RW/DVD Combo Module 6P811-A00 (W0064) DVD Drive

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The drive is detected but it does not appear to read cds or dvds inserted. I can hear the drive spinning.

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Try this http://www.fixya.com/support/r3779147-restore_acer_portable_original_factory
if no go, see if you can boot to the drive using an Windows CD or the Dell resource CD, if it will not read or boot, Boot to BIOS, ensure it is identified there and try again, if still no go, then replace the drive

Posted on Oct 10, 2010

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