Question about eBay Auctions

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I cannot seem to log on or register. I am not sure if I have already opened an ebay a/c previously? However, I cannot participate until I resolve this problem. Please advise. I wish to bid on ebay items asap. Thank you. Lee B.

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Hi there!

With regad to thsi, you can try to use the forgot password forgot user id link that you will see in the sign in page.. you will be asked to answer security questions and if you will not be able to get through, you need to contact eBaay so that they can double check if you already have an account with them. You can use the link below to contact their chat support:
https://cschatlb-na.corp.ebay.com/chat.asp?profile=40&imp_id=000_ATOHelp1
I hope this helps! Have a great day!

Posted on Nov 03, 2010

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Your user ID is the unique nickname you choose for signing in when you first register at eBay. You can change your user ID (once in a 30-day period) by going to the Change user ID page.
When you change your user ID:
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Note: You can only change your user ID once in a 30-day period. This is to prevent confusion for other members. Keep in mind that your user ID is a valuable asset, like your Feedback profile. Other eBay members will come to recognise you by your user ID, so it's a good idea to choose one you'll want to use long term.
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Hello rp808,

You might have forgotten your password or User ID, try requesting on this page and it will be send to the email address that you registered with your eBay account:

http://pages.ebay.com/sitemap.html

Click on the link above and then scroll down to "My Account" and click "Forgot User ID" or Forgot Password.

If not trying clearing cache and cookies on your Internet browser, after that open a new internet window and try logging in.

If you don't have access to the email address that you use to register your eBay account or if you already tried those above, try contacting Customer Support directly.

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Hi there!
I understand where you are coming from and here's what you can do:
You can check this out with the eBay chat support and they will be able to help you to why you are not able to log in to your account.
But if you are getting an error message that you are already registered, you can try to register again using the email address. If it will not go through, you can use another email address.
Here's the link to the account chat live help of eBay: https://cschatlb-na.corp.ebay.com/chat.asp?profile=40&imp_id=000_ATOHelp1
I hope this helps! Have a great day!

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