Question about Maytag Refrigerators

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Why do you treat your costumer so terrible? My husband and I have just bought a washer, dryer, stove and refrigerator from magtag. The refrigerator does not work at all. We are putting the appliances in our cabin and our builder was there for the delivery so we had no idea the refrigerator didn't work. Magtag said they had a 48 hour policy so we couldn't get a new frig but would have to have a repairman come. I'm sorry but we didn't but a broken frig. So why should we have to keep a broken frig? Had we known how poor your service was we would not of bought the frig let alone all of the appliances. I just afraid of what is going to happen when we finally get to the cabin this summer to use the rest of the appliances.

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I would get a home warranty and see if that will be cheaper than replacing the whole refrigerator...I know this is a roundabout solution, but it may help you save some money and not have to deal with the company not taking back their defective product.

Plus you would have the security of knowing that all of your applicances and systems in the house are covered...I know you have the one year implied builder's warranty on the new home, but this will cover your appliances as well.

Just food for thought, hope it helps!

Posted on May 31, 2008

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Posted on Jan 02, 2017

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