Question about GE Interlogix Dvmre Pro 10 Channel Triplex Dvr with Cdrw

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I have a ge dvr model# SDVR-10A-160GB-STORESAFE ADV,SB it has 2 passcodes to unlock unit I have the first password but I do not have the 2nd password currently I can only view the cameras . I cant go into unit setting or set up recording without this ,Can you help?

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You are going to need to contact the manufacturer to have them assist you in bypassing and then resetting that second security code. There is no simple way to just get around it... it is hard coded now to memory inside the unit. You would need to take apart the whole system and take out all the internal batteries, but it is very difficult and delicate work. Then leave them out and leave it unplugged for at least an hour, that should erase the memory and all stored passcodes, but it is not easy at all.

Give GE Security a call to get assistance with this from a live person. Their number is 1-888-437-3287

Posted on Oct 10, 2010

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