Question about Advent Netbook

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I noticed a problem on my netbook which turns out to be a virus - Security Tool. I was unable to go into the Task Manager and was also unable to use the Run command from the start menu. I decided to reboot and try running in safe mode. I was unable to do this and now I get Windows Boot Manager saying Windows failed to start. A recent hardware or software change might be the cause. To fix the problem: then I am told to insert the installation disc but I did not get one when I bought the netbook nor do I have a cd disc drive. At the bottom, it says File: \Boot\BCD, Status: 0xc0000034, Info: An error occurred while attempting to read the boot configuration data. If I press enter to continue the sreen goes back to this same message. If I press escape to exit, it also does the same. I am using Windows XP. What do I need to do? Thanks in advance

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Security Tool likes to download instantly. My last encounter wiped me out for months even though I had bitdefender (anti-proactive virus protection) of course the jerks were absolutely no help and kept asking me to perform insanely difficult and meaningless GMER files and all sorts of other stuff that had no baring on my situation. I was able to access task manager, stopped the program from running, hunted the program and virus attachments and removed them one by one many of which I found automatically starting in the registry. My final step to fixing my problem which even after a month of asking bitdefender the answer to no avail, was to run winsock utility, which fixed the issue with me not being able to log on to the internet. But, that did take care of my problems, except for a few remaining virus definitions I had originally missed needed to be eradicated.

In your case however, it sounds like you have lost a very crucial portion of the operating system. Hence, the request for the illusive back-up CD, nobody ever actually gets.

They found out that if they don't give us our operating system on CD-Rom any longer that we will be at their agonizing mercy on the end of a once great technical support system degraded into last ditch attempts to steal your time and patience, before driving you up a wall to the roof with a shotgun, by companies with philosophies like, "well, you're the one who bought it." "How is it my fault that I sold you this piece of junk." because they know if you go somewhere else you're bound to eventually have an even crappier experience with one of their subsidiary companies.

Posted on Oct 14, 2010

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