Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Unfortunately, these drives are not made to be dropped.
It sounds like it was damaged by the drop which could have rendered the read/write heads inoperable or mis-aligned.
Contact Western Digital for a warranty replacement.
Posted on Apr 29, 2008
I wish I had the words of comfort that you will need with this tale of woe I must tell you.
You see, its a matter of organization.
Though your data is SOMEWHERE on the disk, without proper ejection, the disk cannot find them as they had been assigned data space.
It is very much like the requirement that a computer be properly shut down or face similar problems with its internal disks becoming corrupted.
Your files were not actually cleared, they were corrupted, but perhaps the volume can be repaired.
Go into your applications folder, (as you should have done while installing the disk in the first place) and find a folder entitled "Utilities" and within that folder and icon entitled "Disk Utility" and click on it. and a dialogue window will open up showing all disks currently installed, including your external disk which you should select and you will notice tabs entitled "First Aid" "Erase" "RAID" and "Restore"
Follow the instructions found there and the very best of luck to you.
Posted on Apr 25, 2009
SOURCE: my wd passport wont even come up
I had the same problem with my passport-mac connection. When i first purchased the passport and plugged it in, I had no problems, the icon came right up on my desktop. Then i backed up my entire computer which is only about 25-30 GB. After that, when I plugged the passport in, it didn't seem to be recognized but the light came on and the drive made noise. I searched for answers, and even considered downloading some of the stuff people recommended. But then I realized, if I let it sit, after about 20 minutes, the icon popped up on my desktop. I am not a computer person, but to me, it seems that because there is a decent amount of information on my passport (although no even close to full) my computer needed some time to read the entire disk in order to use it.
Hope that helps.
Posted on Aug 11, 2009
If they plugged it into a WinPC, the PC won't be able to read the drive.
More then likely the SATA-to-USB card in the drive has gone bad (like mine did.)
I ended up buying a rocketfish 2.5" SATA HD enclosure kit from BestBuy... now my drive works fine.
Posted on Oct 18, 2009
Tips for a great answer:
May 05, 2017 | Passport Computers & Internet
Mar 05, 2012 | Western Digital Passport WDXML800UE...
Dec 26, 2010 | Computers & Internet
Sep 11, 2010 | Western Digital WD Passport 250GB Portable...
Jul 12, 2010 | Computers & Internet
Oct 13, 2009 | Apple MacBook Pro Laptop Computer with...
Aug 13, 2009 | Western Digital WD Passport 250GB Portable...
Aug 10, 2009 | Western Digital Passport WDXML800UE...
302 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: