Question about Office Equipment & Supplies
Something is stuck on your scanner "glass". This is a small strip of glass about an inch wide that runs from one side of the scanner to the other. If you open the panel where the documents are fed in to be scanned you should be able to see the glass. Sometimes a small flashlight comes in handy. Once you located the strip you can clean it with a cloth that has a bit of glass cleaner sprayed on it in the area you are using. Most of the time a general cleaning will take care of the line. If after cleaning the line does not go away then look at the image of the scanned document and use the original as a guide by placing it the same way in the machine that you placed it originally. The area of the document where the line is being created will guide you to where the area of the scanner glass is creating the line. Concentrate your cleaning effort in that area.
Good Luck and Thank You for using Fixya.
Posted on Oct 10, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 27, 2009 | HP Photosmart 2575 All-In-One InkJet...
Oct 05, 2009 | Canon DR 3080C Path-Through Scanner
Sep 11, 2009 | Car Audio & Video
Apr 22, 2009 | Panasonic KX-FL511 Plain Paper Laser Fax
Nov 15, 2008 | HP Photosmart 375 InkJet Printer
Jun 25, 2008 | Xerox DOCUMATE 510 Flatbed Scanner
Oct 26, 2007 | Brother MFC 8500 All-In-One Laser Printer
Aug 17, 2017 | Brother Office Equipment & Supplies
69 people viewed this question
Usually answered in minutes!