Question about Tomtom ONE LE Car GPS Receiver

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Hi, My TOMTOM ONE does not recognize its SD card; I think It's not the slot as when the card is out it asks for it, but when it's in there's just an alert-symbol showing the SD cancelled in red... I got this machine from a friend, I don't think he still has a backup . The card is 241 Mo full of files, from a Win-explorer" point of view all seems OK . What should I do ?? Many thanks.

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  • dmeckert Oct 13, 2010

    Exact, the lock-slide was just a bit moved down a half mm, I just had to push it correctly and all is working fine. (and your explanations are very very clear and complete)
    Many thanks.

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Hello there

The memory card may be locked and that has made it unreadable,to unlock your SD card please do the following;

Slide the switch on the left-hand side of the SD card. If the switch is broken, proceed to the next step.

Affix a small piece of tape or paper to the top half of the gap where the slider should be. Do not permanently affix the paper as of yet.

Try the card in your computer, using the USB converter stick. If the items on the SD card are available, copy them to your computer as a precaution. If that did not solve the problem, proceed to next Step

Remove the tape or paper and reattach it to the other side of the gap if you mistakenly attached it to the wrong side. If you are actually trying to unlock a micro or mini SD card, proceed to next Step

Toggle the switch on the left side of your SD Adapter if you are trying to unlock a micro or mini SD card. Micro and mini cards do not have switches. Instead, insert a micro or mini card into an unlocked SD Adapter to work with stored data. SD Adapters look very much like SD cards and the switch works the same way.


If this does not solve the problem then the memory card is corrupt and should be reformatted to do that;

Insert the into your SD card reader on a system.

Right-click "Start." Click "Explore."

Right-click the SD card. Click "Format."

Choose the "FAT32" file system from the drop down menu and click "Start" to reformat the corrupt card.


This should solve the problem.

Posted on Oct 10, 2010

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If your TomTom shows a red cross, it means the device is not able to load the software to be able to operate. Some devices have this software on a SD-card, some have it stored on an internal memory.
If there was a SD-card in your TomTom, I would suggest to put it back. If there is a empty SD-slot on your device, it could be you lost your SD-card, but some TomTom devices have an internal memory AND a SD-slot for memory extension, so if you have an empty cardslot it doesn't necessarily mean there has to be a card in it.

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1. Format the SD card (FAT32) and do not stick the SD in the slot yet
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Whenver you take the SD card out, then TomTom will use its internal memory.

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