Question about SanDisk Sansa e250 MP3 Player

1 Answer

Dude my mp3 is frozen

It is frozen on the refreshing data bass

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  • adamkf89 May 31, 2008

    my sansa player is stuck on the refresh database screen! i have left it sit for a while and still there with no progress. i have removed the battery and put it back and started back where it left off. i need help

  • Anonymous Jun 02, 2008

    mine does the same!!!!! 


  • DeBrus12 Jun 03, 2008

    Wait, does it flash the sansa logo over and over? If it does then I probably have the same problem.

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  • 8,596 Answers

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jun 11, 2008

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1 Answer

Refresh data


If your Sansa MP3 player becomes frozen or unresponsive, you may need to reset the unit.
To do so, simply slide and hold the Power button on the side of the unit. Hold it for about 10 seconds and the player should reset.

You can also use the video at the link below ::

youtube.com/watch?v=Wh6Is3th1Vs

Have a nice day..

Feb 19, 2011 | SanDisk Sansa e250 MP3 Player

2 Answers

"Refresh Database" freezing


Dude connect your mp3 player to your pc and then format it ... it will help alot...!
Thankyou. :)

Jan 08, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

My MP3 Sansa e200R froze while refreshing the database


Hold the menu button down for 15 seconds. This will reset the player

Mar 22, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Frozen sansa at refresh database


This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa c240 MP3 Player

1 Answer

Frozen while on the refresh database screen


Try holding the power button for about 15-20 seconds. This usally shuts the whole thing down.

It may refresh the database as normal next time.

Nov 18, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Snasae270r


Hi, try connect to pc computer and scan with anti virus /heal and clean so that the mp player can move. the data.

Jan 22, 2008 | SanDisk Sansa e200 MP3 Player

4 Answers

Sansa e270r


I would recommend you to reset your device by pressing the power buttion for about 15 to 20 second and after that update the firmware on the device...to update the firmware follow the link below.,.

**Please rate accordingly**
Thank You
Computerrep

Jan 22, 2008 | SanDisk Sansa e200 MP3 Player

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