I was playing gta4 when all of a sudden, there was a grinding noise. i turned of the 360, and took out GTA4. when i checked the game, there was a big ring carved into the CD. IF I BOUGHT THE 360 AT BEST BUY, AND IT SCRATCHED A GAME THAT I BOUGHT AT BEST BUY, DO I GET A REFUND???
Try to install it to your hardrive i had the same problem and tried to do this however a message came up saying it could not install to the hardrive so i borrowed my friends and installed that and now it works perfectly.hope this helps
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Bring the game back to where ever you may have made the purchase, there reason could be a possible faulty disk, the main thing to ask yourself is....Are you able to play another game? if so, does this issue occur? If yes, then there is a HIGH change it is your remote, however...if not, then it is the disk, for GTA4, Let me know how it goes, Thanks, Justin. Please Rate Me
There is a slide setting thing on your av cord that gives you the option of using TV or HDTV (look near the end of the cord that slides into the XBOX 360), You will see two choices for settings on the cord "TV" or "HDTV".
Just make sure that you have it on the correct setting. I had the smae problem. My XBOX 360 is not hooked up to HDTV, so for me it should stay on TV. But somehow when I took out the cord I accidently slide it to HDTV.
I simply slide it back to the "TV" Setting and in about 30 seconds it worked perfectly.
Best advice is to contact Rockstar, they might have had simular complaints about the game, the proof is in the pudding though, basically proving that it was the game that destroyed itself and not a defective console that did it, it also contacting MS to see if they had complaints.
From what you are though, it sounds like the laser is being told to get to close to the disc, causing the grinding noise and the groove in the disc.
I am almost 100% certain that the warranties of xbox 360 consoles have been extended 3 years.
I also had this problem some months ago, and Im sorry to say that I was told the problem is in the hardware. I had to send my xbox in, and they sent me a brand new one, fully covered under warranty.
Give xbox a call... 1-800-4MY-XBOX, ask about the warranty of your system, and also let them know your problem. The only way I ever got any games to work with this problem, was to open and close the tray over and over until it finally worked, so I finally just sent it in. Good luck.
I had this problem with gta 4 on the 360. You need to clean out the cache on the hard drive. Go to system settings tab. Select memory. then hard drive. press y. then press x,x, Lb, Rb, x, x. then say yes. worked for me.