Question about Zoom X6 (5590) DSL Modem (55900003)

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Status Light is red....can figure it out

I have checked my ethernet card and it works(my phone company says thats the prob). As far as I can tell, everything else is in order.

My net was working fine till recently. It will sometimes load FEW web pages SLOWLY or it will load none at all saying the server at blahblah website cant be found.

Ive tried all I could think of or that was suggested. Turning it off and back on(the 30 sec. thing), and even used the help part on my comps start button. Nothing seems to work. Please email me at Curseof111@hotmail.com

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I had the same problem twice, once 1 month after i bought it, had to get an exchange item, and happened again last night, the power light is red which means service error, i cannot even communicate with it via 10.0.0.2, says unable to produce page or something. will be getting a different modem/router now...

Posted on Sep 02, 2008

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PK5001 solid red DSL light


The trick I found for this is amazingly simple. Take the phone line out from your DSL modem and plug your phone line temporarily into an antique regular telephone for a second, check that it has a dial tone, and plug it back into your DSL modem. Your red light should go green in a minute after plugging the phone line back in. If you leave your computer idle too long, I think the phone company senses no activity and kills the connection after a few dead minutes, and the signal gets booted into some electronic alley. Also put tinfoil over your splice connectors as they leak signals that totally confuse your modem. Never leave any bare wires, I tinfoil the entire modem to prevent the neighbors from hacking me. I don't use wireless, only CAT5 ethernet cable.

Jan 04, 2014 | Modems

1 Answer

Hello, I keep loosing internet connection, how can I tell if there is a problem with the modem?


try to check the status of the lights on your modem. Try to check the light in globe icon, that is the icon for your Internet status, if is GREEN it mean to say that it has connection. When it turns to RED, check the DSL light if it is in SOLID GREEN, When it blinks try to check it with your Service provider.

May 29, 2011 | Zoom X6 (5590) DSL Modem (55900003)

1 Answer

UNABLE TO CONNECT WITH MY LAP TOP ON INTERNET HAVE FOUR LIGHTS ON AND FIFTH ONE FLASHING JUST STARTED YESTERDAY.


So that means its working well and connected to the ISP' server. What is your connection? Is it ADSL?
First make sure that all light have the color of green. If they are Flashing with color RED that means the property associated with the light is having a failure.
Here are the description of Colors and Lights.
Modem Light state: Unlit Flashing Red Flashing Green Steady Green
Cases:::
Power Light
Modem is not getting power - no light Modem has failed POST - Red Power is on - Steady Green
Ethernet (2nd Light)
No Ethernet link detected - No light Problem with ethernet port or cable - Flashing Green Modem has detected a successful link to a PC or router - Steady Green
DSL (3rd light)
ADSL sync signal is not detected - Red Modem is trying to synchronize. - Flashing Green Modem has ADSL sync and is ready for PPPoE session traffic - Steady Green.
Internet (4th light)
Modem has given up or isn't configured to initiate the PPPoE session - No Light PPPoE initiation has failed or PPPoE has been terminated. - Red Initiating a PPPoE session to Internet - Flashing Green. Modem is ready for Internet traffic - Steady Green.
Note: This light sometimes not working even if the connection initiated.
Activity
Normal DSL traffic flow - Flashing Green. Steady traffic flow - Steady Green.
Solving problems.
Case1: You have to connect your machine to the Modem Via the Network cable. Plug the other side of the cable to your Machine. (Not the modem port. Network card port.). Case2: You have to make sure that you have installed the Network Card drives. To check that you have to use Device Manager. Follow these steps. Hit Windows key with R In the "Run" box type devmgmt.msc In the right hand side check whether the network card is installed. If it has a yellow exclamation mark or a mark with red that means you haven't either installed or its having a device/driver problem.
Case3: If its fine then what you have to do is to check your network settings. Heres how: Since you haven't specified the Operating System I m including the Windows XP method here. Not much difference in other Operating Systems as well.
  • Get the Control Panel.
  • Go to Network and Internet Connections.
  • Go to Network Connections.
  • Check the Local Area Connection.
  • Right Click and check "Status".
  • If it says connected
  • Check the Duration and Speed(100 or 1000Mbps).
  • If the settings are fine go to "Support" Tab.
  • Check whether the Machine has received an IP Address. Which is often in the range of 192.168.254.xxx for Siemens Modems/Routers.
  • If you see an IP Address which starts from 169.xxx.xxx.xxx your network card was unable to pick an IP Address from the DHCP router which runs in the modem. (If you run a DHCP in the machine you have to configure to stop leasing IP Addresses to your machine from the Router/Modem. You can try the "Repair" button below and it will try to Release and Renew your IP. If it fail either you have a problem with your network card or Modem/Router (Could be the cable also).
  • If you still see the IP Address which starts with 192.168 the connection with your Modem is fine.
  • Next: Right Click on the Local Area Connection again.
  • Go to "Properties".
  • Double Click on "Internet Protocol (TCP/IP).
  • Check the settings.
  • The settings should be "Obtain IP Addresses Automatically" and "Obtain DNS Server Address Automatically". (But if you know the router's/Modem's IP Address you can configure it and you can give a "Static IP" to your PC as well. It must not be the Router's / Modem's IP and must be in th SAME SUBNET. If router uses 192.168.254.xxx you can assign it as 192.168.254.2)
  • Then Apply the Settings and go to the "Status" again and then click on "Details".
  • Except Wins Server all others must be populated with values in 192.168 range. Check the "Default Gateway" Setting. Its very important that you have pointed the machines Default Gateway to the Router/Modem.
  • Final Check:
  • Go to the "Internet Protocol (TCP/IP) again and click on "Advanced".
  • Check IP Settings (first tab) too make sure DHCP is enabled on you machine.
  • Go to "Options" tab and Check TCP/IP Filtering. Click on properties and make sure that the Filtering is not enabled. If it enabled make sure your network adapter Permits all routers traffic in to the machine.
By following these options will let you surf the internet.
Check for the behaviors of indicators as well.
Case 3 :Browser settings
In the Internet Explorer go to: Tools -> Internet Options ->Connections -> LAN Settings -> Its fine if any box is not checked. Or you can check the "Automatic Detection".
Last thing is If you have a Firewall or Antivirus Suite Please make sure that you are not blocking adapters and traffic/application. You can try to disable Windows Firewall and check whether it works as well.
Hope this will solve your issue. Please be kind enough to rate the answer with a comment (testimonial) if this helps you to overcome the issue. Feel free to contact us further. Thanks for contacting Fixya

Jun 05, 2010 | Siemens SpeedStream Modem (4100) (SS4100)

2 Answers

Only internet light is blinking


According to the user guide, the modem is trying to connect to the isp. If it is continually blinking, check all your cables. Once you are satisfied all cables are properly connect contact the isp to find out if there is an outage in your area and if not they can help you.

May 25, 2010 | RCA DCM425 DIGITAL CABLE MODEM (RCADCM425)

1 Answer

Ethernet light flashing


Check your DSL Filters on your house phones or anything connected to the phone line EXCEPT the modem. The modem should not have a filter on it. If this doesnt help I would recommend getting your ISP out to test the line because sometimes the resisitors or hardware in the box goes bad or at the DSLAM.

Jul 20, 2009 | Efficient Networks SpeedStream 5667 Modem

1 Answer

The ethernet light won't turn on my modem anymore


hi...

try to check the ethernet adapter on your computer...if the ethernet cable works fine with the other computer and the other one does not, then probably, the NIC CARD or ethernet adapter is defective...i advise, if you have someone or a technician or a friend who knows how to check...then you can do such,..or if it's a laptop..then youn can bring that to any computer stores and they have technicians there to check freely your case,k...
hope i give you something that may help a little with your concern....
happy new year!!!!!

Dec 31, 2008 | Modems

2 Answers

4100 flashing ethernet light


If the internet light is not on that indicates a prob with your ISP, call them up and arrange a service call. I had a similar prob a few weeks ago and they had to replace the drop to the house from the telephone pole.

Sep 02, 2008 | Siemens SpeedStream Modem (4100) (SS4100)

1 Answer

Speedstream 5100


red light on DSL implies no ADSL communication to ISP. Check your phone line connection and make sure there are filters on all the other phone equipment in the home

Aug 01, 2008 | Efficient Networks SpeedStream 5100 Modem

1 Answer

Westell 6100 ethernet


the prob may b with the ethernet adapter on the computer or the ethernet port on the modem or the ethernet cable.....
to check ethernetadaptor  ping 127.0.0.1
to check the ethernet port on the modem...if u plugin the cable u should have a light lid up on the modem ..
to check the ethernet cable  try with an alt cable which is proved to be working

Jul 26, 2008 | Westell Wirespeed LiteLine 6100...

1 Answer

PROBLEMS WITH MODEM


well.as far as i know, it really depends with what red light it is.if you're pertaining to the RED light for power, then it's an issue with your power adapter.make sure it's getting the right volts from your outlet.if this is already done, try to plug the modem in different outlets esp. your kitchen and bathroom outlets. if same thing occur,your modem might be defective.

for ethernet light, if it is red, just make sure that your cable is properly plugged in, if yes, unplug the other end of it from the back of your computer and plug it on the other port of your modem,(what we're trying to do here is making sure that your cable is working fine)..the ethernet light must be green if it's ok but if it wont change,replace the cable with a new internet cable. this should solve the prob.

if the DSL/broadband link light is red,there might be an outage on your area. most of the time, if this is red, the next light wont lit or red as well.

hope this is helpful.

Apr 26, 2008 | 2wire (1000-000057-000) Modem

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