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TV will not show a picture but when you turn it on you can hear the speakers putting out a low tone but you cannot switch channels or hear any stations.

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That is a major hardware fault in the TV. Most likely it is the video board that has failed, and / or the main board of the TV. Unfortunately this is a very difficult repair, and unless you are an electrician I would not recommend attempting it. You will need to contact a local TV repair person in your area. This is actually the most common problem with this type of TV, I see it every day, it just happens - sometimes with new TVs and sometimes it takes many years for it to happen.

If you think it may still be under warranty please contact the manufacturer to file an RMA. If you happened to purchase the TV with a major credit card (not a debit card) there is a good chance it may still be under the free extended warranty most credit cards place on electronics. Please contact your credit card company to inquire if they do this, and they will be able to file the claim and get you a refund for the TV.

If you want to attempt the repair yourself please let me know and I will get you the part number and a place you can purchase it from for what you need.

So sorry that I don't have better news but it is definitely a major board problem.

Thanks
Tim

Posted on Oct 10, 2010

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