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Re: won't stay running
Hi, There should be a little actuating rod poking down from the roof of the bucket chamber which contacts the bucket-float at one end and a microswitch at the other. I'm not familiar with your model but there will probably be some substitute mechanism for telling the machine that there's a hose attached. Does it run when you put the bucket in?
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if water full light stays on the compressor wont start and remove water from air , investigate why light stays on ? is bucket really full? is sensor knocked out of its fragile holder ? is bucket all the way inside machine so that sensor is connected ?
It appears as if the water may not be flowing through the hose.
* When you use a hose the unit must be located near the drain. If the hose is to long the water will not flow freely and cause the water to back up in the hose triggering the bucket full.
* If the unit is lower or the hose runs up hill even the slightest incline will cause the water not to flow backing up to the machine
* Hose must remain flat and in a down hill flow to the drain if you are running a longer hose than recommended. If you are have a long distance to run the hose elevate the dehumidifieer by placing it on a stand, milk crate, anything that will hold the unit. Be sure it is large enough and strong enough to support the unit to prevent it from falling. This will help siphon the water from the unit and prevent any water to back up the unit.
* If your using an old hose make sure there are no kinks and water flows freely through the hose. Any kinks or type of pinch in the hose will cause the water to back up
I hope this helps resolve your issue. This is the most common mistake when using a hose.
Barbara, are you running the unit in a continuous mode (i.e Using a hose to drain the unit)? Or is the water draining into the water collection bucket?
If you are not using a hose for continual drainage, the fan will not run constantly. It requires that, for continual operation.
Also, you may have the humidity extraction level set to high. Lower it to 35%. Also, remove and check the air intake filter, as it may need cleaning.
Dehumidifiers that are not Low Temp models have a difficult time operating in basement applications. Because the air temp at floor level is colder than at shoulder level. At temperatures between 40 & 60 degree F, regular dehumidifiers struggle to keep up. Raising it up off the flow on to a sturdy table, counter top, etc that can handle the weight of the unit, plus a full bucket of water can really help.
I hope this was of assistance and thanks for choosing FixYa.
Sue, if you haven't noticed any water draining from the hose recently, it may be that the hose connection and tubing of the unit are clogged and the drained water pressure is causing the unit to show "Bucket Full." Also, if the bucket is not properly in place, whether you use the drain hose or not, it will cause the unit to stop functioning. You know how to correct that, so I won't go into detail on that issue.
To unclog the drain, you will need an 18" long, plastic Zip Tie or something similar (NO wire coat hangers though) that will fit into the hose connection. TURN THE UNIT OFF AND UNPLUG IT. Then carefully insert the Zip Tie and continue to push it in until you reach the bend in the tubing. You will have to carefully work it past this bend, until it either bottoms out or you run out of usable Zip Tie. Now, while rotating it, slowly pull it out and be prepared for some water to follow.
Hope this helped you troubleshoot and solve the problem.
Generally, the buckets on these units can be a little finicky. Especially, if the bucket is not installed properly. In other words, if the bucket doesn't trip the safety switch, when it's out in place and the "bucket full" indicator will remain on and the unit will not run. I suspect the hose attached to the bucket may have gotten the bucket slightly out of place and it's not triggering the safety switch. Turn the unit off, and reinstall the bucket,. Then turn the unit back ON. Make sure there is a little slack in the hose from the unit to the where ever you're draining the water to. In other words, the hose should not be pulling on the bucket.
As I said, they can be a little finicky, so be patient reinstalling the bucket. As it may take several tries, before you get it right.
The drain tube of hole inside the unit may be clogged. Unplug the unit and remove the water container. With a flashlight look up and into the unit to locate the tube or drain hole. Using a 12' long Zip Tie, carefully run the Zip Tie up into the tube or hole, as far as you can. Gently turn it and with draw the Zip Tie slowly. This should remove any clogs.
Try to see if operating the float lever by hand can make it turn off the 'bucket full' message. Maybe use a rubber band or tape to keep it in the on position vs. the 'bucket full' off position.
Check to see if the bucket has to be inserted for the unit to operate, and if the bucket has a nozzle to hook a hose up to at the bottom. I have a dehumidifier of a different brand that has this feature that works with the bucket in, but with the drain nozzle on the bucket connected to a plastic tube that leads to a drain for continuous operation without having to empty the bucket.
How is your hose attached to the unit if it isn't attached to the bucket?