Question about Sony Cyber-shot DSC-W55 Digital Camera

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Help! My camera is doing the same thing other's do too. I turn it on and it says "Turn power off and on again" and the lens comes out and goes back in halfway. sometimes I hold down the play button for about 5 secodns and then press it again and it allows me to take (bad) pictures. When i say bad pictures I mean the screen starts shaking and gets static or something and then when i finally can take a picture they exposure comes out so bright that the picture is just a all white or it comes out too dark. This happens no matter what setting i'm on. I have sent it into Precision camera to be fixed twice and it comes back and works for the first day and then breaks down again. I'm highly considering that the the higher the price the better the quality is not true anymore.

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  • Anonymous Jun 25, 2008

    same problem

  • kmkbuilder Jun 26, 2008

    when turning on camera , it says turn off and turn on again

  • Anonymous Jun 26, 2008

    i have the same problem, and ive already gotten it fixed once

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Hi try turning on and taking hold of the end of the lense and gently pulling and twisting you may hear a click but dont force it. then turn off and on again. then you may want to try


Press Menu button
togle across from REC Mode to setup
togle down thrice from camera to setup 1
togle across into sub menu
togle down from four times to Initialize
togle across again to the sub-menu
togle up from cancel to OK
press center button to accept the OK choice
Screen changes and so press okay again
It should restart the camera
Opening on the 'Clock Set' screen
togle down to cancel and use the camera and make sure that you have the camera to flash, if it works try again in the Auto function.
If it is still not working do not worry follow the steps again two or three more times, As this is generally a software error message and not a hardware malfunction.
If it is working then don't forget to set your Clock.

Posted on Nov 03, 2008

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1 Answer

When I turn it on the lens goes in and out three times and then says turn the power off and on again and it does the same thing


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa.

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When i turn on my camera the lens trys to come out but then it gets stuck and goes back in; the screen says "turn the power off and on again" but when i do the same thing keeps happening over and over. The...


Here is a very reasonably priced quote for repair; https://www.teleplancamerarepair.com/quote/cart.asp?iProbID=5&mo=358
note; whatever you do, do not force the lens back in or pull it out. the alignment is off due to perhaps one of the barrels, or sliders, or even the internal rings around the lens. if anything "fell out" of the lens while you were tapping it around, be sure to send it in carefully wrapped for the repair.

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After i replace standard alkalines with rechargeable NiMH batteries Sony and Varta 2700 Ni-MH it's was working!
My camera it's turn on every time! fb9dba0.jpg

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