Question about Sharp BD-HP16u Blu-Ray Player

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Will not play blu ray discs I went to sharp to

Will not play blu ray discs I went to sharp to download firmware-which is what best buy told me to do, but it seems like there is a glitch online as I can't get it to pu up and start the download. It played blu ray when I first bought it 5 months ago, so far, I've watched 2 blue rays-kind of sucks.

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Go to sharp's website, www.sharpusa.com Then hover over customer support, then click on product downloads. Select product type Blu-ray disc players select Model not listed(in your case) model not listed (Now type in your model number if it's not listed) Select Download type Firmware You'll get two results. Click the top one (The bottom one is the instructions) It'll say Do you want to open or save this file Click SAVE Save it to your desktop NOT to the usb When it's done downloading click "Open folder" Then double click on the file. It should be named, "DVD_SOFT..." ect. The file inside will end with the letters "rvp" or "mvp" Right click on it and click COPY Then, open up your blank (4 gigs or less) USB Right click in the middle of the folder and click paste. Then close the page and take out usb. Put usb in back of blu-ray. Power on blu-ray W/OUT disc inside. When it gets to the home screen, press SETUP button on remote. Choose SETTINGS Then SOFTWARE UPDATE It'll ask you to insert USB, click OK. It will detect the usb and the file. If any problems, Call sharp 800-BES-HARP (800-237-4277)

Posted on Feb 23, 2011

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