Question about Kenmore Elite HE5t Washer

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We have a kenmore elite he h4 washer and it flashed f 02 then stopped working it wont spin

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This is what done.

1. Unplug the washer

2. Take of the toe panel in the front by removing the three screws.

3. Get a bunch of towels (I mean a bunch!!!)

4. The pump is in the center, and it has a plastic grip handle that one can unscrew to remove the filter. As you unscrew it, LOTS of water will come out. Be ready with the towels. A cookie sheet helps to collect the water too.

5. Clean the filter assembly.

6. If one wishes to check the inlet of the pump, remove the back panel, about 12 screws. (Note, the following works for replace the pump as well)

7. Remove the large bellow from the bottom of the tub that goets to inlet of the pump by removing the clamp

9. Lift up on the plastic cover that covers the wires that power the pump. There may be a small plastic catch that is lifted up as to allow the connector to become free.

8. Remove the Torx screw that holds that is the center just under the filter screen.

9. Pull the pump forward.

10. Unclamp the pump outlet hose.

11. Remove pump

12. Unclamp the large bellow on the pumps inlet and inspect for debris.

13. Clean pump and fitler w/o getting water on the pump.

14. Install in reverse order. Remember, it is much easire to put the inlet bellow and outlet hose on the pump before you put into the washer

Posted on Oct 10, 2010

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1 Answer

My Kenmore HE3t is flashing F02 and wont spin...what can I do.


Hi


Thanks for using FixYa. F/02 error means Long Drain. If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed. Press PAUSE/CANCEL twice to clear the display.
  • Check the drain hose and make sure it is not plugged or kinked.
  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
  • If the above does not correct the problem, replace the pump.
Please do rate the solution if the issue is resolved or post a comment for further assistance.



Thanks
Rylee

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