Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

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Drive Installation Is there a way to set up the drive with out registering? I'm connecting the drive to a computer that does not have internet access.

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Yes, you can just install your software and the drive but its best that you register immeidiately. They have decent customer service where they will replace you broken drive with a new one, if it dies...that happened to my first My Book Pro Edition be careful...if you are rich and can afford 1000 to have your lost data recovered, then fine. Im not rich and cant afford that so i lost ALL my data (500 gb) on my first drive. Because I registered it, I got a free drive four or five days later, if you have a credit card. Then i shipped them my old drive. Unfortunately, my new drive was fine for a year and died yesterday, again, ive lost ALL my data...consider making an additional backup of things you really NEED. Spending a 100 dollars just for that kind of back up is much cheaper than 1000 to recover the entire drive. Hope that helps. CJ Plourde

Posted on Jun 11, 2008

  • CJ Plourde
    CJ Plourde Jun 23, 2012

    PS. My second drive also died, burned hard, and I lost all my literature. I didnt even bother replacing it, I was too bummed out. I will never again buy Western Digital Hard Drives. I think I used it as a door stop for a while...


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I need to be able to access my external hard drive while using my laptop computer.

go into the internet connect section ( control panel area)and set up a share service
identify each computer and you will get a share password from one of the computers
enter that into the other computer and eventually the two system will be connected
check share files , drives etc and the on the lap top you will have reference to the external hard drive on the pc which you click on and all those files will be available
If you do not have a manual on how to do it , get an IT geek to come in and set it up for you

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Cannot format portable hdd

Step 1:
When you connect an external hard drive or USB flash drive to your PC computer, the drive should appear in the "Computer" window. However, if the data on the drive is corrupted, you may receive an error saying that the disk is not accessible. In order to get the removable disk working again, you will need to boot up your computer using the Windows installation disk and then format the corrupted drive.
Connect the removable disk to your computer. Insert the Windows installation disk into your optical drive and reboot the system. Press any key on the keyboard when you see the prompt asking if you want to boot to the CD. Press "Next" and then click on the "I accept the license terms" button. Click "Custom" when the program asks you what type of installation you want to perform. Click on the "Drive options (advanced)" button. The next window will display a list of all the hard drives connected to your computer. The removable disk will appear, even if its data is inaccessible. Highlight the removable disk that you want to format and then choose the "NTFS" option. Click "OK" to clear the data and format the hard drive.

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I have several 2tb drives...every one of them asks for software when you plug them in...very frustrating. These are USB drives...what software is it looking for?

Most external Hard Drives come either loaded with management software by the manufacturer or look for software upon installation from the internet. If you have an internet connection and the software is not loaded from the factory, go ahead and let it load from the internet. If you don't have internet access, just bypass the drives request for software and use it as a drive from "MY COMPUTER" It should show up listed as a drive after drive C: or D: Use it listed as a drive just like you would use it as an internal drive.. There should be an I.D. location for it on the tool bar on the lower right-hand side or the desktop. Pop open the icon for usb devices there and check to see if it being recognised as a drive; if not, then you will have to add it using Control Panel.

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Drive doesn't show up on screen; reformat?

Click on the start menu, right click on My Computer, click on Manage, you will now see computer management open, on the left menu settings click on Disk Management, give it a couple of seconds while it register all your memory media, look for your device, if it's listed right click on it and go to change drive letter or path, assign a new drive letter, and viola, you now have access to your hard drive. If your hard drive is not listed on the disk management, try connecting it to another computer, if problem persist, then you may have a corrupted hard drive in your hands, best of luck.

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Computer doesn't detect hard drive on windows 7

Click on the start menu, right click on My Computer, click on Manage, you will now see computer management open, on the left menu settings click on Disk Management, give it a couple of seconds while it register all your memory media, look for your device, if it's listed right click on it and go to change drive letter or path, assign a new drive letter, and viola, you now have access to your hard drive. If your hard drive is not listed on the disk management, try connecting it to another computer, if problem persist, then you may have a corrupted hard drive in your hands, best of luck.

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1 Answer

I bought a seagate 500 But I don't know how to put pictures on it

Yes. Its possible.
  • Step 1: Analyze the system requirements of the Windows operating system. Windows XP requires 1.5 gigabytes of free hard drive space. Windows Vista requires 20 gigabytes (for the Home Basic edition) or 50 gigabytes (for all other editions). The system requirements for older, outdated versions of the Windows operating system, such as Windows Me and Windows 98, can be found on the official Microsoft Windows Web site (link in the Resources section).
  • Step 2 :Connect the external hard drive to the computer with which you plan to use the hard drive. Use the hard drive's original cables included by the drive's manufacturer. It does not matter what connectivity standard you use. Windows will automatically detect the external hard drive.
  • Step 3: Click the Start menu in the lower left-hand corner of the PC screen and select My Computer.
  • Step 4: Right-click the icon for the external hard drive. Click Format from the pop-up menu. Format the external hard drive in the NTSF format.
  • Step 5: Insert the original Windows installation disk into your computer's CD-ROM drive. Close the Installation Wizard when it appears on the screen.
  • Step 6: Return to the My Computer window from Step 3. Write down the drive letters assigned to the CD-ROM drive and the drive of your external hard drive. For the sake of this article, we will use the example of D:\\ being the external hard drive and E:\\ being the CD-ROM drive. These are typically the letters assigned to CD-ROM and external drives in the Windows operating system.
  • Step 7: Click the Start menu button and select Run.
  • Step 8: Type "E:\I386\winnt32.exe /syspart:D: /tempdrive:D: /makelocalsource /noreboot" (without quotation marks) and click OK. This launches the Windows installer file on the Windows installation disk in drive E:\\ and commands it to install on the D:\\ drive (your external hard drive). The Windows Installer Wizard screen will appear. (Change the Drive Letter as in your Machine)
  • Step 9: Select the Full Install option in the Windows Installer Wizard. You will then be guided through the Windows installation disk. Follow the on-screen prompts to complete the installation. Depending on the speed of your computer's processor, this may take several hours. Be prepared to enter important information, such as your Windows registration key to register your copy of the Windows operating system. Do not close the installation window until the installation process is complete.
Please rate the answer if you feel that this solution solved your issue.
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Step 10 Shut down the computer and disconnect the external hard drive. You can now use the external hard drive to boot up another computer using the installed copy of the Windows operating system.

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1 Answer

Doesnt register and all the lights stay

Does it work after you change the USB cable?
If so, then your USB cable is the problem.

Does it work on some "other" computer?
If so, then your computer is the problem.

Does it work it _any_ USB port in your computer?

Failing that, disassemble the casing, to find:
* the USB-to-disk-drive adapter,
* the disk-drive itself.

Connect the disk-drive as a "slave" drive to a desktop computer, to see if the disk-drive can be detected.
If not, then the disk-drive has "died".
Buy a new disk-drive, and connect it to that USB-to-disk-drive adapter, to "revive" your external unit.

Read the serial-number from the disk-drive, and access Western Digital's web-site, and enter the number in the "check warranty" section, to see if your unit is still under warranty, i.e., a free replacement.

If not under warranty, then W.D. has a "Customer Loyalty Program" -- buy a new External Hard-Drive from their web-site, and they will give you about a 20% discount from their "retail" price.

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1 Answer

Can't manage MyBookWorld 1tb we (blue rings)

The issue you are experiencing is an error on our servers. Our next version of MioNet should prevent and resolve the issue, but in the meantime you must complete the following steps to regain remote access to your My Book World (blue rings):

To create a new MioNet account, please use the following instructions:

Part A. Reset MioNet/Anywhere Access

1. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear. The username and password it requests will be the same as your MioNet username, and the original password used for MioNet (if you changed your password on our website, it does not update the My Book World).

2. Once you have accessed the Western Digital Shared Storage Manager please select "General Setup", then choose "WD Anywhere Access settings". On the following page you will have three buttons to select: please click on the "Stop" button, wait until WD Anywhere Access status goes to "Inactive", then click the "Reset" button. Once the WD Anywhere Access Status goes to "Not Registered," (on older firmware, it will go back to Active), the My Book World has been properly reset. This will return the MioNet software on the My Book World to default settings. It will not harm your stored files.

Part B. Uninstall and Reinstall MioNet (on a computer located on the same network as My Book World)

1. Uninstall MioNet from one of your computers.
2. Insert your Western Digital installation disk or download MioNet from and launch the MioNet installer.

NOTE: You must use the installation disk or the link above to create your new account. Certain functionality related to the My Book World is related to the installer you use to register a new MioNet account. Failure to use the proper installer may result in the need to repeat this process.

3. Register as a new user. You will need to specify a new username and E-Mail address.
4. During the installation, MioNet should detect the now reset My Book World. Please add it to your new account.

Part C. Uninstall and Reinstall MioNet on your other computers

1. Uninstall MioNet from your other computers.
2. Install MioNet using the Western Digital installation disk or downloaded from MioNet from and launch the MioNet installer.
3. Register as a current user with your new account's information.

Please let us know what your new account name is and we will follow-up with additional information. We will also send you instructions on how to reset that account's password.

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1 Answer

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If you register your drive on you will be able to access the software that came with your CD.

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use the cd installer that comes with "Master Cooler"
after successful installation, u can now use the Hard drive.

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