Question about Jacuzzi Bath Era BK37 959 White toilet bowl and tank

1 Answer

Toilet is clogged . Plunging hasn't cleared the clog. Water drains quickly but don't get the gulp that all has flushed. What should I do other than take a sledge hammer to the Jacuzzi toilets and replace them with another brand. This has happened before and my husband finally got plunging to work but no success so far this time. Help!

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 863 Answers

Pull the toilet up and look underneath it for a toy that got stuck. Also, look down the waste pipe for a toy that got stuck or for tampons.

Your not supposed to flush tampons down the toilet, because they are super absorbent and get stuck down the pipe, which inhibits waste flow. Especially the tampons with wings, cause they grip on the the side walls like the Dickens. You can rent a drain snake and send it down the waste pipe a few times to clear the clog. Make sure the bathroom vent is on and the windows open, because the smell is most disagreeable.

Alternatively, before going into this invasive procedure-you can go to Ace hardware and buy a bottle of Liquid Fire and pour it down the toilet to see if that clears things up. You can also order Liquid Fire online. This stuff dissolved a python rather quickly that had gotten into the waste pipe and clogged the thing up.

Cheers old chap.

Posted on Oct 12, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Kohler toilet not flushing completely

You have a partial clog, as if someone tried to flush paper towels or something that shouldn't have gone in the drain.

Try plunging, first, then a toilet snake, or you may have to get a pro to pull the toilet off the floor and run a larger snake if it's further down...

Mar 12, 2014 | Home


What to do if your toilet stops working

When a toilet stops working it can be a major inconvenience. If your toilet isn't working right, try the simple fixes below.

If the toilet doesn't flush:

When you jiggle the handle, nothing happens. Remove the lid from the toilet tank and peek inside. Most likely, either the chain came off at the lift rod or flapper end, or the rod broke in half. If the chain came off the rod, you can simply reattach it. (Finding the right amount of slack will take some trial and error.) Likewise, if it came off of the flapper, it can easily be reattached.

If the lift rod (the arm attached to the handle) is broken, you can purchase a new rod and handle assembly for a few bucks at just about any hardware store. A plastic nut holds the handle into the side of the tank and the whole assembly can be popped out and replaced. Once you've installed the new assembly, reattach the chain.

If the toilet keeps running:

Remove the tank lid and watch the toilet as it flushes. You'll probably see that the chain is too tight, causing the flapper to not close all the way, which results in water continuing to drain out and having to be replenished. Loosen the chain a little and see if it fixes the problem.

Another cause of a constantly-running toilet is an improper float height. The float is the balloon-looking thing that sits on the end of a shaft and falls and then rises when the toilet is flushed. When the float reaches a certain height, the fill valve is closed and the water stops flowing. If your toilet is running longer than it should, push down a tiny bit on the float and see if it stops running. If it does, the float just needs to be adjusted downward a little (by turning the screw at the other end of its shaft). You may need to try a few different heights to determine the optimal position of the float; adjust it slightly and flush the toilet, then adjust it again if necessary.

If there's not enough water pressure:

The chain may be too loose if there isn't enough pressure. With the tank lid off, watch the toilet flush. If there is too much slack in the chain, the flapper may close prematurely, reducing water pressure. Tighten the chain and see if that makes a difference.

Loss of water pressure can also be caused by the holes in the toilet bowl getting clogged up. There are little holes all around the side of the bowl, where water is forced into the bowl to refill it after a flush. If any of these holes get clogged, clean them out with a round file, a nail punch, or a similarly-shaped instrument. (Don't push too hard or hammer on the bowl.)

If the toilet overflows:

If your toilet overflows, the first thing to do is to turn off the water to the toilet. There is a valve on one side of the toilet, where the pipe runs from the wall to the toilet. Turn this valve clockwise to close it.

Once the water is off, use a plunger to try to clear the clog. If it works, you'll see the water drain out of the bowl. If the plunger can't clear it, try a simple drain-cleaning tool like a Zip-It or Turbo Snake. If you don't have anything that can remove the clog, or if the clog remains even after trying to clear it, you'll need to call a plumber (or buy yourself a closet auger or plumber's snake).

If you are able to remove the clog, turn the water back on and flush the toilet to make sure the clog is completely gone.

on Feb 06, 2011 | Plumbing

1 Answer

Gurgling in the bath tub when toilet is flushed

follow this steps and fix it. God bless you
lear a clogged (not stopped) sink or bathtub with a plunger:
  1. If you have a dishwasher, pinch off the rubber dishwasher drain hose that leads to the garbage disposer using a clamp or locking pliers. If clearing a bathtub, remove the drain stopper and cover the overflow opening with a wet rag.
  2. Remove the sink basket or tub stopper and clean any debris from the drain opening.
  3. Fill the sink or tub with sufficient water to cover the plunger cup, usually about 2 inches. If you are working on a double sink, seal the other sink with a stopper so the plunger can create a vacuum.
  4. Set the plunger on the drain opening and repeatedly pump it up and down, then pull away sharply to dislodge debris. Repeat if necessary.
  5. Turn on warm or hot water to flush loosened debris from the drain.
  6. If the clog remains, use an auger (see below) or an expansion nozzle (see below) to clear the drain.
Clear a clog using an auger:
  1. Remove the stopper or strainer. If unable to do so, disassemble the drain trap (see below) and feed the auger directly through the pipe. Make sure you have a pail and rags nearby in case of a water spill.
  2. Release the setscrew on the auger and begin feeding the cable into the open drain.
  3. Once the auger tip hits the clog, set the screw and crank the auger clockwise to break up the clog.
  4. Continue breaking up the clog and moving it down the drain line with the auger. Once there is no more resistance to forward motion of the auger, stop and carefully remove the auger.
  5. If the clog can't be moved, continue twisting the auger to possibly snag and retract the clog.
  6. Once the clog is cleared, flush the drain with boiling water.

Nov 04, 2013 | Plumbing

1 Answer

When i flushed the toilet the water drained real slow and gurgled through the sink. also during the winter noticed a wet spot on the lawn where the septic tank is. would this be from the septic field

Yes, to your second question. As far as your first, this sounds like your air vent on your roof is clogged. You probably have something in the pipe. This has to be free to allow proper suction on the drain. This is important for air flow and draining. If that doesn't fix it, then there may be a clog in the line itself. Does it drain slow when you flush just water. It is possible you could have flushed something down the toilet that has caught on the trap within the toilet. I believe though the problem is in the air vent on the roof. Let me know back what you fin and we will go from there.

Mar 29, 2013 | Home

1 Answer

Last toilet flush did not take. (It was a bowel movement, but not excessive toilet paper.) Bowl fills, water does not go down. I have plunged entire bowl filled at high level twice. It feels like air...

Sorry to read about your problem, I hope this helps you out.

if the plunging does not work, you will need to have a rotor-Rutter , their is a clog down the line

I tried to help you. Please help me and Rate/Vote on my response. We take the time to answer your question. take the time to rate us.Thanks and good luck

4 Thumbs - Very Helpful
3 Thumbs - Helpful
2 Thumbs - Somewhat Helpful
1 Thumb - Not Helpful

Dec 28, 2010 | Kohler - Toilet - Two-piece - Highline -...

1 Answer

My husband dropped Q Tips (around 20) in the toilet and instead of taking them out, flushed them! Now when you flush, the water fills instead of draining then initially has the correct amount of water in...

If the snake won't reach, it is not the toilet, but rather in the wasteline. if the qtips were the sort with paper stems and not plastic, you can use a bacterial enzyme drain opener to clear the clog over a few days. qtips should not have clogged the line. You likely have some buildup on the inside of your wastelines that will be cleaned out by the bacterial treatment. The chemical solutions are not as thorough as the bacterial and they are quite hard on sewer and septic systems.

Oct 01, 2010 | Toto Drake ADA Compliant Toilet with...

1 Answer

Just hooked up new pressure asist tank & bowl,turned on water to it,and it want flush.what i mean about want flush, is it will flush but water does'nt go down,as if it's not staying open long enough.

Sounds like you have a clogged drainline or vent-stack. Fill a large bucket with about three gallons of water and dump it quickly into the bowl. If the drainline/vent is clear, the toilet will "flush" like a gravity toilet and the water will drain from the bowl almost as fast as you can pour it in.

If the water level in the bowl slowly rises (as if it's about to overflow) and then slowly drains, you have a clog somewhere.

All toilets, regardless of their flushing mechanism, require a clear, unoibstructed drain/waste/vent system to extract waste.

If the toilet "flushes" with the bucket of water, you may want to call Flushmate tech support (the number is on top of the tank) or check out the installation and troubleshooting videos at

Hope this helps.

Aug 18, 2010 | Sloan M-101526-F42 Flushmate?® Complete...

1 Answer

I flush my toilet and it wont flush most of the time and it will just have water swirl around the bowl. The water never reaches the top of the bowl. What seems to be the problem?

it sounds like you have a small clog. try plunging the toilet, but if that doesn't work try liquid plumber or a snake

Aug 04, 2010 | Home

2 Answers

Slow and incomplete flush. material does not go down or some comes back.

Clean out the holes under the rim where the water comes in from the tank. Mineral deposits can clog these. A stiff piece of wire (coat hanger) will work.

Also, if the toilet has the siphon hole at the front part of the bottom of the bowl, this can get clogged with mineral deposits. These deposits can become almost rock-like and can be very difficult to remove. Try using a short screwdriver and break these loose. Water must flow freely from this hole for the toilet to flush properly.

Oct 10, 2009 | Home

Not finding what you are looking for?
Jacuzzi Bath Era BK37 959 White toilet bowl and tank Logo

441 people viewed this question

Ask a Question

Usually answered in minutes!

Top Jacuzzi Home Experts


Level 3 Expert

4340 Answers

john h

Level 3 Expert

12650 Answers

Donni Steen

Level 3 Expert

659 Answers

Are you a Jacuzzi Home Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides