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Phone line fault

After thunder storm Tuesday night . When PC is on line all other land lines in house signal engaged from exterior & no dialling tone. I have changed all filters with new. Still no joy

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  • HTB7 Jun 02, 2008

    Nothing has solved the problem so far. I am contacting BT. Will let you know the outcome. Regards HTB7

  • Chuck Munger May 11, 2010

    assuming that you have the good old dialup style modem in your PC also attached so that you can use it as a fax modem the modem may have gotten popped. Also one of the filters may have taken a hit too.

  • K L'Heureux May 11, 2010

    Have you tried looking at the modem boxes themselves, might be that one got over juiced.

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  • 55 Answers

Your modem card got bad. Replace your modem card. this is a common problem.

Good luck.

Posted on May 30, 2008

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Provided that your telephone is functional on that line (Unplug modem, and connect a handset if this is a modem only line and see if the handset gets a dial tone, this is a good check to make sure the line is functional)

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What is modem


Modem:

1) A device (modulator/demodulator) that allows computer information to be sent over a telephone line.

2) Equipment that converts digital signals into analog signals for purpose of transmission over a telephone line. Signal is then converted back to digital form so that it can be processed by a receiving computer. Modems are typically used to link computers via telephone lines. ...
3) Acronym for MODulator/DEModulator. A device that transforms digital signals from the computer into electrical impulses for transmission over telephone lines, and does the reverse in reception.
4) A modem (from modulate and demodulate) is a device that modulates an analog carrier signal to encode digital information, and also demodulates such a carrier signal to decode the transmitted information. A device that transmits digital data in tones over a phone line.

IN GENERAL IT IS A DEVICE TO CONNECT THE COMPUTER TO THE INTERNET.

For more detailed info about the modem click here

Hope this helps

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B) Make sure you are using the correct and/or original cable. Some modems used specific wiring which is not compatible with standard modem cables.
C) Check that you phone line is working with a normal phone.
D) Make sure the phone line you are trying to dial on is not a non-standard line, this can cause problems also.
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