Question about HP DeskJet 5550 InkJet Printer

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Fine one day, gone the next!

I tried to print this morning, and the computer could not find the printer! I looked at the bottom right corner and the printer icon isn't even there anymore. Nobody has touched the computer since I was on and printing fine yesterday.

Troubleshoot said to uninstall and then reinstall the software. I tried, but it keeps asking me if the printer is plugged in. (It is, I checked everything).

It's not the printer, because I hooked it up to my daughters laptop and it printed fine. For some reason, my computer just suddenly stopped communicating with my printer.

Help!

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Check for viruses first, then try by reinstalling the drivers, if not solved go to device manager and check for usb printing support in usb , if you can see just uninstall it and reinstall the drivers for the printer, if still you have the same problem then try with another usb,
post back your findings

Posted on May 31, 2008

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