Question about Dell DVD-rom DVD Drive
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Below is a link that will take you to Microsoft's official page where the fix for this problem is available:
DVD Drive Troubleshooting
All you have to do is to click on "Run Now" and follow the on screen prompts - just remember to eject any CD that you may have inside the drive.
Please note that if this does not work, then the drive needs to be replaced. You may contact DELL for replacement options in case that happens.
Hope this helps and Thanks for using FixYa.
Posted on Apr 14, 2011
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Posted on Jan 02, 2017
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