Question about Samsung HP-R5072 50 in. Plasma HDTV

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I have sound and no picture, this just happened while watching a show. First problem in 3 years.....

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Yikes that is a very bad problem indeed. It is probably the main board of the unit but it could also be the Y sustain and the video board. You are going to want to consult a tv professional in your area. If you happened to purchase the TV with a major credit card (not a debit card) there is a good chance it may still be under the free extended warranty most credit cards place on electronics. Please contact your credit card company to inquire if they do this, and they will be able to file the claim and get you a refund for the TV.

Thanks
Tim

Posted on Oct 10, 2010

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