Question about Brother HL-2170W Laser Printer
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Posted on Jan 02, 2017
SOURCE: printer online then offline
Had the same problem with my mother's MFC and after 4 hours of troubleshooting I fixed it.
My mother's printer was networked through the router. Here was the solution.
1. Go to printers and faxes.
2. Right click and go to properties.
3. Go to ports (for some reason its shows Brother PC-Fax v2)
4. Add new port.
5. Enter the IP address (check the printer menu to find the IP Address ie. 192.168.002.002. To be safe enter 002 instead of 2.)
6. Restart the computer.
Wait a minute or 2 after restart and the printer should now be online.
Hope this helps you guys.
Posted on Mar 04, 2008
Kindly check the usb cable if its fine then try going into control panel open printer and faxes option & set your printer as default .
Posted on Jan 03, 2009
The solution, and it took me a long time to find the simple solution, is to right click on your printer, click properties, click the ports tab and click on your Brother printer and click on configure port (or you can delete the existing one and then add another one). What you want to do is update the IP Address. The problem is that the printer does not have a static IP address, it is dynamic. If you want to confirm that, go to your printer and press the reports button and print out the network configuration report. Your IP address will show on that. It's really the last digit in the IP address that changes. This will absolutely solve your problem. Good Luck!
Posted on May 17, 2009
I assume it's turned on and connected to the router.
Sometimes with DHCP, the IP address on the printer will change. I end up going into the router table to see what IP addresses are assigned where. Invariably I'll find my network printer has changed. Find the printer and write it down.
In Windows, Go into Printers> choose the Brother and right click to check Properties. Look for Ports and change the IP address as needed. It will come back online.
Posted on Sep 17, 2009
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