Question about Schlage B362 716 DBL CYL DEADBOLT EA 20538435
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Posted on Jan 02, 2017
turn knob as usual, there should be a hole in the bottom after you turn it. push a small screwdriver and it will pop right off.
Posted on May 14, 2009
SOURCE: remove schlage deadbolt
there should be a small spot in the brass usualy on the bottom to pry the faceplate off. or the face plate may twist off try both under there you will find the skrews
Posted on Feb 08, 2009
SOURCE: deadbolt stuck on lock position
you will need to dissasemble the deadbolt there is a plastic piece that wears out over time and once this wears out it wont work right probably best just to replace the deadbolt (sorry)
Posted on Jul 22, 2009
There should be two hole plugs on the face of the interior deadbolt housing, above the key slot. They must be pryed out to access the screws. Unless it is installed inside out, then the the plugs will be outside. Yes I have seen this before or I wouldn't have mentioned it.
Posted on Sep 27, 2009
it sounds as though the linkage that pulls the deadbolt back has disengaged... if you undo the screws from the inside of the door and remove the manual knob there will be 2 more screws holding the key lock to the door. A thin flat bar is attached to the key lock that goes through the deadbolt and into the manual knob. This bar turns with the key, sliding the bolt on its track to lock and unlock the door. Once the lock is apart check the key in the lock to see if the bar turns when the key does. then see if there is anything that may be obstructing the deadbolt from sliding. The locks are pretty indestructible so if there is a problem it may have been from the install... perhaps the door is to wide for the lock to engage properly and the lock worked loose in the 6 months that it worked.
Posted on Jun 21, 2010
Testimonial: "I will try your suggetion. Thank you."
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