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Ice maker from whirlpool gold gs6nbexrs00 stopped working. I put a new filter and the water dispenser still works fine. Any idea?

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Check and see if infrared has burned out

Posted on Jun 30, 2008

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Posted on Jan 02, 2017

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Whirlpool Gold side by sideGC3PHEXNS00 not making ice but the water works. Already replaced the filter.


put your finger in the ice mold and see if there is ICE in the mold. if no ice then use a turkey baster and put approx 1/4 cup of water into the ice mold, slowly. in about 2 hrs you should hear ice drop and then refill with water. if there is ice in the mold, you most likely need a new ice maker.

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I have a whirlpool side by side. water and ice in front. ice working and water not. the hose is not frozen and it is not humming when you push the water dispenser. It would give us water and quit but now we have nothing.

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HAVE YOU CHECKED YOUR WATER VALVE LOCATED AT THE BACK BOTTOM RIGHT OF THE APPLIANCE THAT MIGHT BE THE CAUSE OF THE ICE MAKER NOT WORKING.LET ME KNOW IF YOU REQUIR FURTHER ASSISTANCE.GOODLUCK.MOHAMED

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Whirlpool gold ice maker problem


  • The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser (if equipped). The valve that the ice-maker relies on may be bad, or it could be the ice-maker itself. 
  • Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. 
  • In addition, check the water tube behind the ice-maker to make sure it is not frozen, blocking more water from entering. 
  • note: The water does not go to the ice-maker or thru the filter unless the ice-maker turns on the water valve.

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check the water valve on the back of the ref. it sends water to the ice maker and water in the door one can work and the other one not

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1 Answer

Water/Ice Dispenser is not working


at the very least replace that water filter.clogged water filter will reduce water pressure to the line.

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