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I am using arcsoft photoimpression software to use with my ion slide transfere. When I attempt to transfer pictures to my desktop I get that the utwainexe.exe has stopped... What am I to do?

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  • peterdschaaf Oct 09, 2010

    I have no other devices hooked up to my computer. I even uninstalled my printer while happens to be one of the all in one units. Still getting the same issue.

  • peterdschaaf Oct 09, 2010

    Ok did that again... No luck again... Same thing pops up... same error message... This is frustrating

  • peterdschaaf Oct 10, 2010

    Did that also and no luck...

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This error message is caused by having multiple scanner devices connected to the PC which causes a communication error with Photo Impression and the PhotoMaker device. Disconnect any scanner devices and all in one printer devices from the PC and try again.
Thanks

Posted on Oct 09, 2010

  • Shahid Electronics
    Shahid Electronics Oct 09, 2010

    OK, reinstall arcsoft photoimpression software and check.

  • Shahid Electronics
    Shahid Electronics Oct 10, 2010

    OK, repost your question please, next expert will take it up.
    Thanks.

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