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Make sure there is a dial tone on the phone reciever. If there is not check the connections, the cord could be damaged or disconnected. If there is, check the Recieve mode.
this sounds like may be there is a phone line problem on those two machines or that line is there dial tone??may be you need to have local phone company check this out
when trying to copy or receive a fax machine will flash printer error and send out blank page i replaced the ink cartridge and blue air tho it but nothing seems to help
If you still have your old cartridge reinstall it that will tell you if it is the cartridge or not. If you still have the problem,it could be the encoder.
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