The drive hasn't worked since day 1, but I've been slow to address this. I tried swapping in a different drive, but that didn't work either. The computer recognizes the drive, but clicking and trying to read the disc will freeze the computer. Any idea what might be causing this? Thanks
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Re: dvd drive doesn't recognize discs
Check your BIOS settings. I have seen some new BIOS settings have the IDE or SATA settings turned off. To get into the BIOS hit DEL or one of the F keys to get into the BIOS.
Also since this is VISTA, are you the computer administrator? Make sure that everything that could stop you is turned off. VISTA is known for blocking users from doing things on their computer even when they are the administrator. Go through all of the Settings and make sure that everything is turned off, and then if it works correctly, turn them back on 1 at a time to see which one stopped it from working. Ignore VISTA when it tells you that something is turned off. This is a problem that I do not like in VISTA.
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First check that the data cables are connected to both the hard drive and the motherboard. (I know that I've frequently had the cables come loose from the motherboard on my ThinkCentre 8433 when I work in the case.) Also check that the power cables are firmly connected.
Next make sure that you have no disc in the DVD writer. (Or enter the BIOS by pressing F1 (IIRC) repeatedly on start up. Make sure that the hard drive is the boot disc.) While in the BIOS, you can check if the hard drive is recognized by the motherboard. If you don't see the disc listed, recheck the data and power cables.
If the hard drive was working before you replaced the dvd drive, you may have changed the master/slave assignment on the drives (if they are both IDE). Remove the drives from the computer and check the jumpers. (These will depend on the manufacturer. Use either cable select or master/slave as needed) The boot drive should have the jumper set to master or cable select. In the case of cable select, the boot hard drive should be connected to the black connector. The slave drive goes to the grey connector.
If you connected a SATA drive, try swapping the SATA ports (SATA 0 or SATA1) that has the optical drive connected to it.
The next thing to try requires either the Windows install or upgrade disc for your version of the OS (including the Service Pack) or a third party partition manager/repair utility disc. You'll need to reset the boot order to boot from the optical drive (or press F12 on starting the computer). Use the Recovery Console (for the Windows disc) to find any existing OS installs on your hard drive and attempt to repair the master boot record or boot sector if it still exists on the drive. Please add a comment with your OS for specifics on using the Recovery Console. (I replaced my WinXP with Win7 and the methods are different.)
You may have been unlucky and had the hard drive fail while you were working in the computer. See if the recovery partition (F10 on boot) still works or use your system image (Rescue and Recovery DVDs) will restore your computer to the last backup. Try doing the restore to a new hard drive if the recovery discs don't work.
I hope this helps. Please add a comment with any comments that will help me give more specific assistance for your missing OS.
Hello The laser pickup unit of the DVD player may either be dusty or dirty. Try to clean it, by inserting a lens cleaning disc into the player and play it until it pays completley. Then check it out. If this do not help you, the laser pickup unit is faulty. It will be best to muy a new Player, rather than try to repair it, especially to computer DVD players. OK.
Most DVD drives are also CD drives, and it sounds like the DVD part is broken, you need to replace the DVD drive, this is done simply by buying a new one, I recommend Newegg.com ( if your unsure search exactly what you already have) then opening your case (tower) and just unplugging old one and plugging new one in, it really is very doable for even a novice.
If this happens with every disc, then your drive needs fixing/cleaning or replacement. If it only happens with a specific disc such as your game, then something's wrong with the disc. If it's a homemade DVD you may be dealing with copy protection. Try cleaning the disc and the player. Try the disc in another computer.
I came across this a few yars back, but i cant for the life of me think how i solved it, i think you have to right click on the drive in my compuer, click properties, and on the recording tab make sure the first checkbox is checked.