Question about HP Expresscard TV Tuner For Windows Vista (RM436AA#ABA)

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Dissillusioned By HP's Poor Quality Component

On Thursday 29th May 2008 I eagerly made my way home with my beautiful new HP Pavilion dv9740us Notebook PC AND THEN I SPENT TWO HOURS THINKING THAT MY COMPUTER SKILLS HAD DESERTED ME. After two more hours of surfing, searching and weaving my way through the HP SITE I now realise that HP sold me a CD for the Digital/Analog Tuner hardware that simply does not work!! Where can I find a solution to this costly problem? HP please tell me.

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Simple, go to HP website or Cnet. If not, email me and I will see what I can do.

Posted on Nov 02, 2008

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Keep us posted.
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Check below the email, i received from HP regarding the same problem. I had my adaptor broken two weeks ago and am using cello tape to hold the adaptor in the right position... sadly, hp wont give you a replacement, even though my laptop is fully covered by warranty.


Dear Vignesh,
Thank you for the reply with the requested information.
Vignesh, as per your request I am providing the third party URL so that you can purchase the RF coaxial cable adapter for your notebook.
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http://www.deepsurplus.com/Home-Theater-Audio-Video_2/RCA-to-BNC-Adapters_2/BNC-Female-to-RCA-Male-Coaxial-Adapter
NOTE: The URL above will take you to a non HP Web site. HP
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NOTE: Clicking the link may give an error indicating it is invalid.
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I believe the above information helps you. If you have any further questions, please get back to us. We will be glad to assist you and I would like to add that we value your precious time and would be here round the clock to serve you.
For information on keeping your HP and Compaq products up and running, please visit our Web site at:
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Sincerely,
Sandy
HP Total Care

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go to http://www.hauppauge.com/site/support/support_mce.html to down load media center drivers to run the hp expresscard tv turner in windows media center works with xp and vista

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