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Canon pixma ip4500 not printing black. new cart installed from inkjet superstore.

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  • cpelanne Oct 09, 2010

    Thanks for the info. I have tried the sequence several times. I don't get an amber to green light. The paper shuttles through on a test print but still no black ink. I'll try again later. Thanks for the advice.

  • cpelanne Oct 09, 2010

    now getting the message the printer is offline.

  • cpelanne Oct 09, 2010

    Update-- I repeated the process a few times and rebooted the printer. It is now online and printing. Thank you very much for the advice.

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That is a very bad sign indeed. It means the print head of this unit has some serious hardware failure going on. It is repairable but is nowhere near cost effective. It is less expensive to just replace the printer unfortunately.

If you think it may still be under warranty please contact the manufacturer to file an RMA. If you happened to purchase the printer with a major credit card (not a debit card) there is a good chance it may still be under the free extended warranty most credit cards place on electronics. Please contact your credit card company to inquire if they do this, and they will be able to file the claim and get you a refund for the unit.

Otherwise I'd suggest you just replace it, there is a special going right now on a Canon all in one printer, with built in wireless, only $86 shipped, no tax:

http://www.amazon.com/gp/product/B002GP7Z6Y?ie=UTF8&tag=dependascient-20&linkCode=as2&camp=1789&creative=390957&creativeASIN=B002GP7Z6Y


You may be able to still return that ink cartridge for a refund as well, just tell them it simply didn't work and is definitely the right model for your printer. They should take it back.

Thanks
Tim

Posted on Oct 10, 2010

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Hello,

I will advice you Press and hold the "Resume" button on the printer. Press and hold the "Power" button while holding down "Resume."
Release the "Resume" button. Press "Resume" twice. The indicator light will turn amber followed by green.
Release the "Power" button. Press the "Resume" button four times.
Press the "Power" button. The printer is now reset, and your printer should work fine.

Take care.

Posted on Oct 09, 2010

  • Jimoh Adeleke Muyideen Oct 10, 2010

    Hello,

    If the solution provided as solve the problem, you can now rate the solution appropriately.

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