Question about Sony VAIO® VGN-FZ180U PC Notebook

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Hi: My Sony VGN FZ180E was dropped, OS won't boot anymore. At initial BIOS startup it shows: CPU - Detected No TPM or TPM has problem . ... System RAM passed ... System BIOS shadowed Video BIOS shadowed

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  • Sony Master
  • 6,993 Answers

Hello,

the problem should be from the Hard disk of your system. While it fell, the hard disk might have disconnected or has shifted and not properly fitted to its rightful position when the system dropped.

Turn of your system, remove the battery, then pull out the hard disk and fix it back into the system properly. Make sure its firm, couple it back, fix in the battery and try again.

Once your OS refuses to boot, the hard disk is the first thing to be checked. I believe the problem is from the hard disk part of your system.

Good luck.

Posted on Oct 09, 2010

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Posted on Jan 02, 2017

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Regards;
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Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FIXYA.

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