Question about Acer Aspire 5100 Notebook

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Keyboard does not respond

I turn my laptop on and everything loads and boots as usual. I try clicking and icon and using the mouse but nothing works.The curser does not move. I tried connecting the external mouse and nothing. From one day to another, the keyboard just stopped responding. I try to insert a dvd and it reads it and opens the program. HELP!!

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  • Anonymous May 14, 2009

    how can you go to safe mode if the key board doesn't work?

  • Glenn Rogers
    Glenn Rogers May 11, 2010

    Hello,

    Do I understand you to mean that after using it the keyboard stops responding?

    Regards,
    Worldvet


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  • 44 Answers

You need to run you computer in safe mode to see if you have a driver problem. if everything works fine in safe mode try removing any pointer software then reboot so it can correct itself

Posted on Jun 01, 2008

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Hey Ian: Shut the system down. Start it up again and as soon as you see something on the screen start hitting the F8 button for a few seconds. You should see a screen with a list of selections on it. Use your arrow keys to highlight SAFE MODE. Then hit enter. If it boots fully into safe mode see if your mouse works. See if your virus program will run and do complete scan. Then do a system restore. You do this by clicking start>click programs>click accessories>click system tools>click system restore. Choose a date about three days before you noticed any problems. If this fixed your problem please rate as fixed. If still couldn't use mouse or need furter help just add a comment and I'll be glad to help. Thanks.

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