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Hello, I recently bought a new tv from ebuyer. It works well, apart from when i plugged in my xbox 360, the sound works fine but the colours on the screen and not what they should be. They are olive greeny and black, I've done everything i can think of. And i went to plug my xbox to another tv and the colours are fine again. Could you help me please, would be greatly appreciated.

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  • 4 more comments 
  • ryanfergy Oct 09, 2010

    Its a Hannspree ST321MB3. 32". The tv only has one input and it is the component.

  • ryanfergy Oct 09, 2010

    when i turn my console on and hold down Y and the right trigger downwards it does nothing. The console doesn't restart.

  • ryanfergy Oct 09, 2010

    No the colour is still the same.

  • ryanfergy Oct 09, 2010

    So if i bought a HDMI cable for my xbox ELITE then i wouldn't have to plug my xbox into the tv via the red, blue, green cables etc?

  • ryanfergy Oct 09, 2010

    Thank you very much for your help. I will buy a cable tomorrow, and if that doesn't work could i contact you again yes?

  • ryanfergy Oct 10, 2010

    I bought a HDMI cable and my xbox is working better than ever. Thanks Ekse.



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what brand and model tv is it? Please try connecting the xbox 360 to another input - method. for example component if the tv has such a connection.

Posted on Oct 09, 2010

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  • Ekse Oct 09, 2010

    On the back of the tv you have Inputs: Composite, Component, 4x HDMI, VGA, 2x Scart, S-Video.

    You can connect the Xbox into compoenent, any of the hdmi if its a newer model box. VGA but you don't have the special cable. Both scart would also do.

    For the best picture quality the HDMI if your xbox has it, would be the best choise. if it doesn't then either component or vga or scart as the lowest possible quality option.

    The problem might be the TV, But lets reset the xbox to default video settings, turn the console on and right away hold down the yellow Y button and the RIGHT trigger down, keep them down until the unit restarts itself, and the logo appears again.

    Now is the color problem still there or is it gone?

  • Ekse Oct 09, 2010

    Please read this page and follow the instructions there

  • Ekse Oct 09, 2010

    Okay, you could go and check the Display settigs and try changing reference levels settings to something else and see if it does anything, also if offered try different screen resolutions. Your tv was fullHD so 1920x1080 would be the best one to choose.

    If these do noting (do try other resolutions aswell) Then the issue is most likely the televisions component connectors or the inputboard for the component connectors might be faulty. Then I'd go with HDMI, VGA or Scart. from which HDMI is probably the best, VGA will do OK and scart might be something else entirely.

    Basically it seems a issue with the tv and we can't do much about it, unless the tv has somekind of settings that you can adjust or reset the tv entirely.

    If noting seems to help, most likely component input is faulty. Not really worth it to repair unless you get someone find and fix the problem for cheap.

  • Ekse Oct 09, 2010

    You would plug it to the HDMI port on your xbox and the other end into the HDMI port on the tv, you should have 4 of them, then you just change the TV Source - to HDMI and you get picture again.

  • Ekse Oct 09, 2010

    as far as I know you can only use one method of connecting at a time, you couldn't use both at the same time. So no you wouldn't connect the component wires.

  • Ekse Oct 09, 2010

    Yes you may, this thread stays open for 7 days from the last comment added. If you accept the solution the thread is closed but you may still add comments.

    I'd leave it open for now and just drop me a comment when and if you need more help.

  • Ekse Oct 10, 2010

    Happy to hear the problem is solved, go ahead and click on the accept button below.



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