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We are using a Canon DR-9080C and we keep getting black lines through the documents we scan in and we've cleaned the machine. What can we do to remedy this problem

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You want to run (2) tests:
1. Make a copy using a clean, plain sheet of paper from the regular glass top. If it copies clean then:
2. Make a copy from the feed unit. If that is where the streaks are then you just need to clean the scanner glass (this is the small thin glass next the flat, copy glass. Use glass cleaner and a COTTON wipe. You may have to clean it a couple of times to get the residue off the glass. Each time you clean, make a copy.

Posted on Jun 02, 2008

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Please rate solution

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