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We are using a Canon DR-9080C and we keep getting black lines through the documents we scan in and we've cleaned the machine. What can we do to remedy this problem

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You want to run (2) tests:
1. Make a copy using a clean, plain sheet of paper from the regular glass top. If it copies clean then:
2. Make a copy from the feed unit. If that is where the streaks are then you just need to clean the scanner glass (this is the small thin glass next the flat, copy glass. Use glass cleaner and a COTTON wipe. You may have to clean it a couple of times to get the residue off the glass. Each time you clean, make a copy.

Posted on Jun 02, 2008

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When I scan a document in the canon 9080c scanner - the document when printed will print with a black line through the middle of the page or on the left side of the document. I have changed the rollers and...


Try scanning a few documents in full size mode (scannerrs maximum), If you observe a line in the same location in all images, you can conclude that there is either a scratch in the glass (due to stapler pins) or dirt stuck firmly. Try cleaning with Isopropyl alcohol. For absolute emergency, you can wet a cotton bud in after shave and clean the right spot, take care not to touch any other part other than the glass. If glass is scratched, you need to replace it.
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Sep 14, 2011 | Canon DR-9080C Path-Through Scanner

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Jul 29, 2011 | Canon DR-9080C Path-Through Scanner

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Under CapturePerfect3, you can choose to deskew the scanned image while scanning itself. Also select 'Image only" radio button instead of 'Guide Plate'. The software will remove black borders around the image.
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Aug 05, 2009 | Canon DR-9080C Path-Through Scanner

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This must be a vertical line and appearing at the same location on all drawings! Please clean the glass thoroughly. It must be dust particle sitting on the glass.
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Jul 14, 2009 | Canon DR-9080C Path-Through Scanner

1 Answer

HELP BIG JOB DUE TOMORROW! I have a DR 9080c and it just started putting two lines on the scanned pages. I have cleaned the rollers, the glass, run cleaning pages through even used compressed air to blow...


Vertical lines are from dust on the Glass. Use Isopropyl alcohol, no solvents pls. Try scanning in diff contrast levels and if the thichness varies, it is confirmed dust on glass, whereas any fault in the reading unit will be constant and also have sharp edges.
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Jul 01, 2009 | Canon DR-9080C Path-Through Scanner

2 Answers

The documents are scanned but dont appear on later inspection, or if they do they are just a horizontal line across the middle


Try reinstalling the driver software. If the problem still persists, run scandisk or reinstall OS.

S. Mohan

Aug 21, 2008 | Canon DR-9080C Path-Through Scanner

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