Question about Philips GoGear HDD075/17 MP3 Player

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My Philips GoGear player keeps turning off on it's own and doesnt even get to the main menu.

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6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

  • 3 Answers

SOURCE: sa177/00 "recovery mode" problems in Philips Firmware Manager

Try to defrag the drive .... is not workd thn format it manually frm PC n reset the set hopefully it will get back to normal. i did this with mine go gear n its fine now.

Posted on Sep 04, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: my philips gogear 2gb keeps cutting on and off

Recovery Mode for Philips' GoGear
Open the Philips Device Manager and click on the “Repair” tab.  Then click on the “Repair” button to start the repair process.  Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.  If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.

Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Posted on Sep 13, 2008

  • 2 Answers

SOURCE: Philips GoGear SA3125/37 MP3 Player Charger cable

Anyway, if you have Motorola, you can use it charger for charging mp3 :) (My Aunt have Motorola mobile phone, and I used her charger for charging my MP3 :)) Sorry for weak English :P

Posted on Mar 13, 2009

ThaMp3Doctor
  • 8596 Answers

SOURCE: my gogear wont load

You need to update the firmware to resolve the issue, but here are some pre-steps:
Make sure the hold/lock is not engaged
Try another USB port
Reset the player

If that fails:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.


-Tha Mp3 Doctor

Posted on Mar 23, 2009

  • 4 Answers

SOURCE: How to use iTunes with a Philips GoGear MP3 player?

You have to convert the file from an aspple/aac audio file to an mp3 file. The easiest way to do this is to download a free audio/video converter like format factory from download.com, and you can easily convert the files to mp3's very quickly. You also have to be sure that your apple tracks are DRM free.

Posted on May 06, 2009

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1 Answer

My 16 gb gogear froze


1 On your computer, select Start >
Programs > Philips Digital Audio Player
> Aria Device Manager > Philips Device
Manager to launch the Philips Device
Manager.
2 Turn off GoGear Aria before you
continue.
3 Press and hold the volume button
while you connect GoGear Aria to your
computer.
4 Keep holding the key until the Philips
Device Manager acknowledges GoGear
Aria and enters the recovery mode.
5 On the computer, click the Repair
button and follow the instructions of the
Philips Device Manager to complete the
recovery process.
6 When the recovery is completed,
disconnect GoGear Aria from your
computer.
7 Restart GoGear Aria.

The full manual is found here: http://www.p4c.philips.com/files/s/sa1ara16k_17/sa1ara16k_17_dfu_aen.pdf

Oct 29, 2009 | Audio Players & Recorders

2 Answers

File system error stuck on screen


connect to system and format with windows FAT32...if that doesnt solve your problem,install philips device manager from the CD provided alongwith and use the repair tab to restore your player

Aug 31, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Gogear Vibe is ''frozen''


I just reset it, and it works great. Need to keep it updated.

Jun 12, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My gogear wont load


You need to update the firmware to resolve the issue, but here are some pre-steps:
Make sure the hold/lock is not engaged
Try another USB port
Reset the player

If that fails:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.


-Tha Mp3 Doctor

Mar 15, 2009 | Philips GoGear Flash MP3 Player

1 Answer

My Philips GoGear SA6045 displays a distorded main menu


xxx

There is a program on the installation CD called the Philips Device Manager - it has a Repair option. If you have lost the CD, you can get the Device Manager from Philips website.

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor
xxx

Nov 25, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Sa177/00 "recovery mode" problems in Philips Firmware Manager


Try to defrag the drive .... is not workd thn format it manually frm PC n reset the set hopefully it will get back to normal. i did this with mine go gear n its fine now.

Sep 03, 2008 | Philips GoGear SA178 MP3 Player

2 Answers

Philips GOGEAR SA6045 MP3 Player doesnt register.


I worked on this thing (sa6045) for three hours................no luck.Finally got a fix.....Go to programs add/remove menu under control panel and delete Philips device manager.Then go to Philips site and download new driver:http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=US&slg=AEN&mid=Link_Software&cat=MP3_PLAYERS_CA&sct=SU00304_SU&grp=PORTABLE_ENTERTAINMENT_GR&session=20080506223817_68.47.250.64&ctn=SA6045/37&dct=PAL&did=AEN&file=/files/s/sa6045_37/sa6045_37_dmr_aen.htm

Install your new driver and be SURE windows media player is not running or trying to sync.If it is running in background philips device manager will not work.Once new driver is installed you can pull up the repair panel and do a hard reset thru software on your Sa6045.

Good Luck

May 03, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Iniatializing keeps flashing on and off


Uninstall the existing Device Manager.
Download the latest Device Manager software for this device from www.p4c.philips.com and install this.

Repair the player using the updated software.

If the problem still persists, try the update once more.

If this still doesn't work, then the main PCB is faulty and will have to be replaced.

If the repair does work, the player briefly shows a message on screen when restarted, then shuts down again.

You then need to restart the player again and it shows Updating, and then goes to the main menu.

Feb 22, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Wont stay turned on.



1) Make sure the usb charger is in the lock position before trying to charge.
2) Open Philips Device Manager and try repairing the device. [connect your GoGear to the computer, open Philips Device Manager (Start-->All Programs-->Philips), and click on the repair tab. Now, disconnect your GoGear from computer. Turn the GoGear off if it is not already. Press and hold the volume + key and connect the GoGear to the computer (while still pressing the volume +). A window will pop up saying a repair is being performed. now you can let go of the Volume + button. The repair will get your device working normally again. WARNING: the repair process will delete any music/other media file from your GoGear.]

3) after repair, perform a firmware upgrade ("Update" tab in Philips Device Mgr while GoGear is connected to computer - see Philips website for more details)

Worst case scenario - Even rechargeable batteries have a limited number of charging cycles. The battery for the SA178 is an LI-Polymer 300mAh 12-hr battery. Philips won't fix it for you, but you might want to find a local repair service.

-Tha Mp3 Doctor

Feb 07, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

Frozen


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Dec 27, 2007 | Philips GOGEAR SA6045 MP3 Player

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