Question about Xerox Phaser 8400 Laser Printer

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PHASER 8400 Help, we have a problem with phaser 8400 printer every time we switch the machine on the screen says fault 37,002,47:3627 Thanks in advance Dave.

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  • Anonymous Jun 03, 2008

    08.005.48.48107

  • snoopy 123 Jun 23, 2008

    When printer is turned on I get error message of 07,010.43:22686

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  • Master
  • 2,072 Answers

1, The NVRam memory is corrupted.
2, A jet heater is not working
3. the electronics module is bad.

Parts possibly bad are the NVM, the Print Head or the Electronics module.
Hard without a manual to determine, all are expensive.

Posted on May 31, 2008

1 Suggested Answer

Joed911
  • 4338 Answers

SOURCE: i have xerox phaser 8400 : when i turn it on it


Service Manual says:
37,020.47 = (8400) Strip Solenoid
37,020.47: Strip Solenoid disconnect.
The strip solenoid is not drawing the
expected power.

The Solenoid (relay) may be bad, or the power to it is low.


The Stripper Solenoid positions the stripper blade. The solenoid mounts on the Upper Inner Duplex guide and activates the strip solenoid lever, which in turn rotates the Stripper Carriage
until it hits the transfix ground pins. This action causes the stripper blade to drop onto the deadband of the Drum.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Posted on Jun 20, 2011

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I have a xerox phaser 8400 printer that will not do anything, just reads "fault 37,004.40:32046" what can I do? Thank-you


The 37,004.40 error means that the ink reservoir is not heating up correctly. Make sure the printer is plugged in directly into the wall and not on a power strip and cycle the power to the machine (turn it off and back on). If the problem continues, you probably have a bad printhead which you have to replace. For the 8400 the part number is 650-4303-00. Iteminc.com has that part in stock and ships same day. Here is a video that shows you how to replace the printhead. Hope this helps and thanks for using FixYa.

Aug 16, 2011 | Xerox Phaser 8400 Laser Printer

1 Answer

Xerox Phaser 8400 prints pdfs in half page


I've seen this issue on some of my other Xerox machines (not the 8400 specifically). 9 times out of 10 the solution is to update both the printer driver to the newest version, as well as updating Adobe Reader to the newest version.

Here are the links to each:

Xerox Phaser Drivers
Adobe Reader

May 04, 2011 | Xerox Phaser 8400 Laser Printer

1 Answer

Phaser 8400 only prints first page of multuple page print job. help!!!!


I would reload the driver, or switch drivers. Best on an 8400 to be using the most current PS driver. You can find it on the Xerox.com site.
Just click Drivers and downloads, then in the search box type in 8400.
Then click drivers and downloads once again and download the newest driver.
I hate to ask you to do this, but that also sounds like machine software ( firmware) corruption and shutting it off and on could cure your problem also, But yes I know, that wastes ink.

Jan 06, 2010 | Xerox Phaser 8400 Laser Printer

1 Answer

Xerox Phaser 8400 Fault 37,008.44:9490


this is a Preheater error 37,008.44 I will put the link below so you can see how to fix it the repair for that error is on page 105
https://www.office.xerox.com/partners/products/Phaser8400/SQRG/8400_85XX_Service_Manual.pdf

Jul 23, 2009 | Xerox Phaser 8400N Thermal Printer

1 Answer

On bootup of Phaser 8400 recieve fault 37,004.40:117545


PEST Fault 37,004.40: xxx
Printhead reservoir 0 disconnect:
Reservoir is not drawing the expected power from the power supply.
Service manaul states the the printhead needs to be replaced.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

May 10, 2009 | Xerox Phaser 8400 Laser Printer

2 Answers

37,004.40:39187 with the fan running


You have a failed resivor heater in your print-head, your print-head will need to be replaced, unfortunately more expensive (800$) then buying a new Xerox Phaser 8550dn from Tiger Direct. ($750 ish)

Mar 06, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Phaser 8400/8500/8560 maintenance kit


No, it will not work because the chip (CRUM) is not compatable.

Jan 13, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

I have a Phaser 8400 printer that needs to be repaired. Where are your authorized service stations in my area (Miami, FL 33142)?


Here you go
clear.gif UNITED DATA TECHNOLOGIES INC
8825 NW 21ST TERRACE
DORAL, FL 33172
Phone: 305-882-0435
Fax: 305-882-0436
Products Serviced: Phaser 8200, Phaser 860
map_en-us.gif

clear.gif MONARCH ELECTRONICS INC
SUITE 319
1440 79TH STREET CAUSEWAY
NORTH BAY VILLAGE, FL 33141
Phone: 305-866-1885
Fax: 305-865-8087
Products Serviced: Phaser 6120, Phaser 8400, Phaser 8500, Phaser 8550, Phaser 8560, WorkCentre C2424
map_en-us.gif

depot_logo_small.gif IT SOLUTIONS
7210 NW 58TH ST
MIAMI, FL 33166
Phone: 305-513-0059
Fax: 305-513-0062
Products Serviced: DocuPrint 4508, DocuPrint N2025, DocuPrint N2825, FaxCentre F110, Phaser 3150, Phaser 3400, Phaser 5400, Phaser 5500, Phaser 560, Phaser 6200, Phaser 6250, Phaser 6300, Phaser 6350, Phaser 740, Phaser 7400, Phaser 750, Phaser 780, Phaser 8400, Phaser 850, Phaser 8500, Phaser 8550, WorkCentre C2424, WorkCentre PRO 423, WorkCentre PRO 423/428, WorkCentre PRO 428
map_en-us.gif

clear.gif LASER PRINTER SOLUTION / FIX A FAX CORP
7240 NW 31 STREET
MIAMI, FL 33122
Phone: 305-471-0093
Fax: 305-471-0113
Products Serviced: Phaser 6200, Phaser 6250, Phaser 6300, Phaser 6350, Phaser 840, Phaser 8400, Phaser 8500, Phaser 8550, WorkCentre PE120, WorkCentre PE120I
map_en-us.gif

clear.gif P M E INC
SUITE 130
10800 NW 21ST STREET
MIAMI, FL 33172
Phone: 305-994-9222
Fax: 305-994-9922
Products Serviced: CopyCentre C20, DocuColor 2006, DocuPrint 4508, DocuPrint 4512/4512N, DocuPrint N17, DocuPrint N2025, DocuPrint N2125, DocuPrint N24, DocuPrint N24/N32, DocuPrint N2825, DocuPrint N32, DocuPrint N3225, DocuPrint N40, DocuPrint N4025, DocuPrint N4525, DocuPrint P1202, DocuPrint P1210, FaxCentre F110, FaxCentre F116, N2025/N2825, N2125, N3225/N4025, N4525, N4525, Phaser 1235, Phaser 2135, Phaser 3150, Phaser 3200MFP, Phaser 3400, Phaser 3450, Phaser 3500, Phaser 4400, Phaser 4500, Phaser 5400, Phaser 5500, Phaser 560, Phaser 6100, Phaser 6120, Phaser 6200, Phaser 6250, Phaser 6300, Phaser 6350, Phaser 7300, Phaser 740, Phaser 7400, Phaser 750, Phaser 7700, Phaser 7750, Phaser 7760, Phaser 780, Phaser 790, Phaser 8200, Phaser 840, Phaser 8400, Phaser 850, Phaser 8500, Phaser 8510/8560MFP, Phaser 8550, Phaser 8560, Phaser 8560MFP, Phaser 860, WorkCentre C2424, WorkCentre M20, WorkCentre M20I, WorkCentre PE120, WorkCentre PE120I, WorkCentre PE16, WorkCentre PE220
map_en-us.gif

clear.gif ADVANCED BUSINESS COMPUTERS
1523 NW 89TH COURT
MIAMI, FL 33172
Phone: 305-477-2320
Fax: 305-477-3735
Products Serviced: Phaser 4400
map_en-us.gif

Oct 01, 2008 | Xerox Printers & Copiers

1 Answer

Phaser 8400 paper Jam


The preheat entry assembly has paper detectio arms/sensors that will get brittle and break off, leading the machine to think there is a paper jam. This problem usually will require a trained technician to diagnose & repair.

Sep 12, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Fault code


well..it's a system error code..is this an older machine, by chance?




Aug 20, 2008 | Xerox Phaser 8400 Laser Printer

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