Question about Western Digital My Book Home Edition 500 GB USB Hard Drive

1 Answer

WD My Book does not appear on the utilites. I think I might have made it unusable when I was updating the firmware. I followed the instructions it gave me...after the download, I unplugged the external hard drive from my MAC and the power supply. However, I did not power off my mac first. Perhaps I should have powered off my mac first before i unplugged the external drive. How can I recover my data by myself. Or will I have to send it to one of the vendors they have under the WD website for recovery.

Posted by on

  • schenriqu Oct 16, 2010

    thank you.

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,487 Answers

Base from the description of your problem the issue here now is the drive is definitely unusable right now and the only way to have it working again is to sen this drive back to WD and they can recover the data inside it and have the drive replace with a new one since its still under warranty.

Posted on Oct 09, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Mitsubishi WD-60638 firmware


Make sure software was in top menu in USB stick. Not ib a folder. Try reset buttons on front of TV. Could be bad e2p module. (boot firmware.)

Mar 30, 2014 | Mitsubishi WD-60638 DLP TV

2 Answers

I ripped Bluray movies using "ANY DVD HD" to my hardrive then playing them through "WD TV Live HD Media Player" (using HDMI cable to Sony Bravia HD L.C.D.TV) some movies work good but others play the video...


Either check around in Any DVD HD or the BluRay menu to set audio output to PCM, which doesn't require any decoding to play back properly or you will have to convert them separately.

Nov 30, 2009 | Western Digital TV HD Media Player USB...

1 Answer

Can't manage MyBookWorld 1tb we (blue rings)


The issue you are experiencing is an error on our servers. Our next version of MioNet should prevent and resolve the issue, but in the meantime you must complete the following steps to regain remote access to your My Book World (blue rings):

To create a new MioNet account, please use the following instructions:

Part A. Reset MioNet/Anywhere Access

1. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear. The username and password it requests will be the same as your MioNet username, and the original password used for MioNet (if you changed your password on our website, it does not update the My Book World).

2. Once you have accessed the Western Digital Shared Storage Manager please select "General Setup", then choose "WD Anywhere Access settings". On the following page you will have three buttons to select: please click on the "Stop" button, wait until WD Anywhere Access status goes to "Inactive", then click the "Reset" button. Once the WD Anywhere Access Status goes to "Not Registered," (on older firmware, it will go back to Active), the My Book World has been properly reset. This will return the MioNet software on the My Book World to default settings. It will not harm your stored files.

Part B. Uninstall and Reinstall MioNet (on a computer located on the same network as My Book World)

1. Uninstall MioNet from one of your computers.
2. Insert your Western Digital installation disk or download MioNet from http://www.mionet.com/mbvista and launch the MioNet installer.

NOTE: You must use the installation disk or the link above to create your new account. Certain functionality related to the My Book World is related to the installer you use to register a new MioNet account. Failure to use the proper installer may result in the need to repeat this process.

3. Register as a new user. You will need to specify a new username and E-Mail address.
4. During the installation, MioNet should detect the now reset My Book World. Please add it to your new account.

Part C. Uninstall and Reinstall MioNet on your other computers

1. Uninstall MioNet from your other computers.
2. Install MioNet using the Western Digital installation disk or downloaded from MioNet from http://www.mionet.com/mbvista and launch the MioNet installer.
3. Register as a current user with your new account's information.

Please let us know what your new account name is and we will follow-up with additional information. We will also send you instructions on how to reset that account's password.

Aug 21, 2009 | Western Digital 500GB My Book World...

1 Answer

Same Problem with MyWorld Book Edition II, sent back got a new on


Exactly but this time around they change it. If there is some issued about your My Book keep us update here to know what is the problem it made.

Jul 29, 2009 | Western Digital 500GB My Book World...

2 Answers

I have a world book 1tb hd with mionet. connec to network


hard drive is hanging up continually have to p[lug in and unplug in order for me to transfer everything off of it!

Dec 11, 2008 | Western Digital 500GB My Book World...

1 Answer

Mionet problem


The issue you are experiencing is account bug. You must reinstall MioNet and create a new MioNet account, then attach the My Book World to the new account. You will then regain your MioNet access.
http://www.MioNet.com/mbvista -- this is the download installer for MioNet which works for blue-ring My Book Worlds. The White-Light My Book World requires different software.

To create a new MioNet account, please use the following instructions:

Part A. Reset MioNet/Anywhere Access

1. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear. The username and password it requests will be the same as your MioNet username, and the original password used for MioNet (if you changed your password on our website, it does not update the My Book World).

2. Once you have accessed the Western Digital Shared Storage Manager please select "General Setup", then choose "WD Anywhere Access settings". On the following page you will have three buttons to select: please click on the "Stop" button, wait until WD Anywhere Access status goes to "Inactive", then click the "Reset" button. Once the WD Anywhere Access Status goes to "Not Registered," (on older firmware, it will go back to Active), the My Book World has been properly reset. This will return the MioNet software on the My Book World to default settings. It will not harm your stored files.

Part B. Uninstall and Reinstall MioNet (on a computer located on the same network as My Book World)

1. Uninstall MioNet from one of your computers.
2. Insert your Western Digital installation disk or download MioNet from http://www.mionet.com/mbvista and launch the MioNet installer.

NOTE: You must use the installation disk or the link above to create your new account. Certain functionality related to the My Book World is related to the installer you use to register a new MioNet account. Failure to use the proper installer may result in the need to repeat this process.

3. Register as a new user. You will need to specify a new username and E-Mail address.
4. During the installation, MioNet should detect the now reset My Book World. Please add it to your new account.

Part C. Uninstall and Reinstall MioNet on your other computers

1. Uninstall MioNet from your other computers.
2. Install MioNet using the Western Digital installation disk or downloaded from MioNet from http://www.mionet.com/mbvista and launch the MioNet installer.
3. Register as a current user with your new account's information.

Please let us know what your new account name is and we will follow-up with additional information. We will also send you instructions on how to reset that account's password.

Oct 08, 2008 | Western Digital My Book Essential Edition...

3 Answers

My Book firewire not bootable on mac


I picked up a couple of My Books lately( via Ebay), and noticed that i can not get them to work on the Firewire interface with my Dual Core Intel Mac. Shows up on USB2.0 fine however.I found an online reference that said Apple changed some things on the Firewire interface year or two ago, and that vendors had to update their firmware (it related to Firewire devices reporting a unique ID to the Mac).

Jan 12, 2008 | Western Digital My Book Essential Edition...

1 Answer

How to update the firmware and software for my Microsoft Broadband Networking device


Back up base station settings Before you start, back up the current settings for your base station. To do this, follow these steps: 1. Start the Microsoft Broadband Network Utility. 2. On the Tools menu, click Management Tool. 3. When you are prompted to, log on to the base station. To do this, use the password that you created when you ran the Setup Wizard the first time. If you did not run the Setup Wizard, use the following default base station password: admin 4. On the Management menu, click Back up and Restore Settings. 5. Click Back Up Settings. 6. Click Save. 7. Type a name for the file that contains your base station settings or use the default name Config.bin. 8. Click the folder where you want to save the file, and then click Save. Back to the top Back to the top Disable firewall or antivirus programs For information about how to disable your firewall or antivirus programs, view the documentation that came with the program, or contact the manufacturer's technical support. Back to the top Back to the top Install firmware update Warning Do not install the firmware update from a computer that is connected to your base station by using a wireless network connection. If your wireless signal is interrupted, weakened, or interfered with while the firmware update is running, your base station may become unusable. Automatic update 1. Start the Microsoft Broadband Network Utility. 2. On the Help menu, click Check for Updates Online. The Broadband Networking Update Service checks for updates by connecting to Microsoft. This can take several minutes, depending on your connection speed. If any new updates are available, a download screen appears. Otherwise, you receive a ?No new updates are available? message. 3. Follow the instructions on the Broadband Networking Update Service page to update the firmware of your device. If the automatic update fails, go to the "Manual Update" section. Manual update 1. Download the MSBNDownload.exe firmware update. To do this, visit the following Microsoft Web site: http://go.microsoft.com/fwlink/?linkid=6... (http://go.microsoft.com/fwlink/?linkid=6790) 2. Save the file to a location such as your desktop or the My Documents folder. 3. If you are updating a wireless base station, use an Ethernet cable to connect your computer to your base station. 4. To run the update, double-click the MSBNDownload file. 5. Follow the instructions that appear on the screen to update the firmware of your device. While the firmware is being saved to your base station, the power light on the base station blinks and then turns orange. When the light is solid green, the update is completed. If the update fails, the power light continues to blink slowly until you successfully update the firmware. In this situation, you can try to update the firmware again, or you can reset the base station.

Feb 16, 2006 | Microsoft Broadband Networking MN-500...

1 Answer

How to update the firmware and software for my Microsoft Broadband Networking device


Back up base station settings Before you start, back up the current settings for your base station. To do this, follow these steps: 1. Start the Microsoft Broadband Network Utility. 2. On the Tools menu, click Management Tool. 3. When you are prompted to, log on to the base station. To do this, use the password that you created when you ran the Setup Wizard the first time. If you did not run the Setup Wizard, use the following default base station password: admin 4. On the Management menu, click Back up and Restore Settings. 5. Click Back Up Settings. 6. Click Save. 7. Type a name for the file that contains your base station settings or use the default name Config.bin. 8. Click the folder where you want to save the file, and then click Save. Back to the top Back to the top Disable firewall or antivirus programs For information about how to disable your firewall or antivirus programs, view the documentation that came with the program, or contact the manufacturer's technical support. Back to the top Back to the top Install firmware update Warning Do not install the firmware update from a computer that is connected to your base station by using a wireless network connection. If your wireless signal is interrupted, weakened, or interfered with while the firmware update is running, your base station may become unusable. Automatic update 1. Start the Microsoft Broadband Network Utility. 2. On the Help menu, click Check for Updates Online. The Broadband Networking Update Service checks for updates by connecting to Microsoft. This can take several minutes, depending on your connection speed. If any new updates are available, a download screen appears. Otherwise, you receive a ?No new updates are available? message. 3. Follow the instructions on the Broadband Networking Update Service page to update the firmware of your device. If the automatic update fails, go to the "Manual Update" section. Manual update 1. Download the MSBNDownload.exe firmware update. To do this, visit the following Microsoft Web site: http://go.microsoft.com/fwlink/?linkid=6790 (http://go.microsoft.com/fwlink/?linkid=6790) 2. Save the file to a location such as your desktop or the My Documents folder. 3. If you are updating a wireless base station, use an Ethernet cable to connect your computer to your base station. 4. To run the update, double-click the MSBNDownload file. 5. Follow the instructions that appear on the screen to update the firmware of your device. While the firmware is being saved to your base station, the power light on the base station blinks and then turns orange. When the light is solid green, the update is completed. If the update fails, the power light continues to blink slowly until you successfully update the firmware. In this situation, you can try to update the firmware again, or you can reset the base station.

Feb 16, 2006 | Microsoft Broadband Networking MN-100...

Not finding what you are looking for?
Western Digital My Book Home Edition 500 GB USB Hard Drive Logo

Related Topics:

36 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Marcin

Level 2 Expert

191 Answers

yadayada
yadayada

Level 3 Expert

76682 Answers

Mike

Level 3 Expert

4340 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...