Question about SanDisk Sansa m240 MP3 Player

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My M240 sandisk is frozen

Good morning. my question or problem is with my MP3 player Sandisk M240. see i was listening to my music yesterday and all of sudden it stopped and went to the title sansa (you know when you turn it on) i've changed the battery (which the other was farely new in it), and then i let it rest till this morning and it still won't turn on so i can hear my music can you help me please.

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  • 3 more comments 
  • garnermom Jun 01, 2008

    It will turn on but it is stuck on SANSA screen.

  • Ban Nidou Jun 03, 2008

    I have the same problems, any solutions??

  • pjolley Jun 05, 2008

    same problem as post above...turns on but only to Title screen...(Sansa)

  • Anonymous Jun 05, 2008

    Yea i have the same problem as well, any advice.


    if i find out ill tell you!

  • fadel2006 Jun 07, 2008

    my sandisk sansa m240 not work not open and when i conect it to computer not see it



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  • 758 Answers

Attention: Resetting the device will delete all the songs

You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Posted on Jun 17, 2008

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