Question about HP Photosmart C6180 All-In-One InkJet Printer

1 Answer

Put in new ink got error message OXC18a0206 - HP Photosmart C6180 All-In-One InkJet Printer

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 22 Answers

http://rapidshare.com/#!download'253'140957209'Assert__Ink_System_Failure_Actions_for_PhotoSmart_Six_Ink_Products.doc'258

The following steps MUST NOT be used more than one time on a unit. Verify from Case Notes, that a RESET has NOT already been performed on the unit. If this solution does not fix the problem the first time, replace the unit.

Put the printer in Support mode:

A. - Press and hold the "*" key.
B. - Press the "#" key and release both keys.
Display should say "Enter Special Key Combo"
C. - Press and release in sequence the "1", "2" and "3" buttons.
Display should say "Support" and display the FW rev (something like R0631R)

Now follow these steps.

  1. Press and release the right arrow button until the display says "System Configuration Menu".
  2. Press and release the "OK" button.
  3. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
  4. Press and release the "OK" button.
  5. Display should say "Hardware failure status: Clear. Press OK to clear".
  6. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
  7. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
  8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
  9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
  10. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
  11. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
  12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
  13. If the error is still there, or reoccurs replace the unit.

Posted on Oct 09, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HP Photosmart C5180 printer error message Oxc18a0206


Use your machines own programme to clean the ink heads

Feb 20, 2016 | HP PhotoSmart Office Equipment & Supplies

1 Answer

How do I fix an hp printer with Oxc18A0206 error message


Try this
1. Unplug the power cord from printer.
2. Hold both o.k and Cancel simultaneously.
3. Plug the power cable while holding the buttons.
May also be a failed printer or clogged ink from lack of use or bad ink.

Oct 17, 2014 | HP Photosmart D7360 Printer

1 Answer

How do I fix "ink system failure oxc18a0206" message on my HP Photosmart C7280 all-in-one?


Hopefully, this link will take you to the proper troubleshooting page.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03081973&lc=en&product=3204785&tmp_track_link=ot_search#N213

You'll click on the third plus sign on the page (+) because your message DOES include the words "ink system failure."

From there, you'll choose, by looking at the pictures, whether your printer has a removable print head.

You'll click on the appropriate answer -- yes it does, or no it doesn't,

Then, you'll identify which print cartridges your system uses, and THAT will take you to the proper troubleshooting steps for your printer's specific configuration.

The fix may be something you've already tried -- turning off the printer and unplugging it (but did you unplug it from BOTH the unit AND the wall, and then did you wait at least 15 seconds?), or the fix may be to service the printer.

Good luck! :)

Aug 07, 2014 | HP Photosmart C7280 All-in-One Printer

1 Answer

How to fix Ink System Failure Oxc18a0206 error message?


Hi John,

Please do check this link which will give you the detailed steps about the HP Cartridge Printer issue that you have

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786043&cc=us&lc=en&dlc=en&product=439491&tmp_track_link=ot_search

Jul 13, 2014 | HP for D7355 D7360 D7460 D7355 12 Pack 02...

2 Answers

Error message oxc18a0206


You cannot get rid of the error message as its a hardware issue. The error has to do with a critical hardware issue. Without warranty the machine cannot be replaced. So no need to change any more ink cartridges. The printer needs a replacement.

Mar 01, 2011 | Office Equipment & Supplies

1 Answer

I have a Photosmart 3310. All ink cartridges are new. I get a message, "Ink system failure" Error code Oxc18a0206 Any suggestions for fixing this problem without having to hire a repair...


As soon as you installed it, you prompted a change in the ink levels which will AUTOMATICALLY pop up on your screen when you are properly connected and attempt to print something. That is when you tell the system that it is a new cartridge. OR YOUR PRINT HEAD IS CLOGGED Brother printheads are very easily clogged with air bubbles so there is very high risk that refilling ink will damage your printhead. It is not worth it to save money on ink and wind up with danmaged or totaly nonfunctional printhead

Jan 29, 2011 | HP Photosmart 3310 Printer

1 Answer

I have a Hp photoshop 3210 printer ink cartrage error empty or


I installed new cartriges, but my printer keeps giving me an error msg, Ink system has failed. Unable to copy, receive faxes, or print. Refer to printer documentation. Error: Oxc18a0206. What do I do now?

Nov 06, 2009 | HP Photosmart 3210 Printer

8 Answers

Error code Oxc18a0206 ink system failure


I had this same exact problem. Try doing:
1. Unplug the power cord from printer.
2. Hold both o.k and Cancel simultaneously.
3. Plug the power cable while holding the buttons.


I had to go through multiple tries of the solution above. I turned it back on, it shut off and I turned it back on again. I tried to print something and sure enough, it did a maintenance cycle and it works again.

This did not work the first time but after 3-4 times of doing both, TA DAH, it went through a lengthy maintenance cycle and then started working. Persistence paid off
.

Jan 22, 2009 | HP Photosmart 3310 Printer

Not finding what you are looking for?
HP Photosmart C6180 All-In-One InkJet Printer Logo

218 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...