Question about Citizen CT-S300 Printer

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The device will not close, It looks like there are two teeth sticking out on the inside that is not allowing the door to close. any ideas? We really need some help here. THanks . John

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The solution to this problem is not really intuitive, but pretty easy. The small blade inside the CT-S300 occasionally gets stuck and must be manually retracted. You will need to obtain a small Philips-head screwdriver. Insert the screwdriver into the "cutter lock release fitting eye-hole" located on the right-hand side of the unit. Crank the screwdriver to the right several times to retract the blade. Look down inside the unit as you crank

Posted on Oct 11, 2010

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Posted on Jan 02, 2017

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