Question about SimpleTech Pininfarina 80GB External USB 2.0 SP-UE25/80 (SPUE2580) Hard Drive

2 Answers

Computer doesn't detect

My computer doesn't detect my SimpleTech 250GB external drive. It worked for about 3 months then stopped.

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  • jennyo20 Oct 06, 2008

    My external was working for nearly a year. I used it during the day yesterday and it worked fine. Last night I went to use it again and it doesn't read it any more. When i click the Local F (which used to say simpletech) it freezes the computer. I used it on 2 different computers and the same thing happened.

  • healhero Feb 04, 2009

    My PC can detect it as the "USB mass storage device" but I can't put
    anything in it as nothing shows on "My computer" I had also tried all the USB port of my PC....
    Could anyone help me??
    I had try to connect it to another computer, and it's work.
    Could anyone tell me what should I do????

×

2 Answers

This is the best solution, unplug the device carefully, pick it up slowly, go to your room and stick it up your ***.....

Posted on Aug 21, 2008

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I took my external to Best Buy and asked them to look at it. They said that either the hard drive itself is going bad or the mechanism inside that runs it is going bad. Solution...they can retrieve your info at a price. If it's the mechanism, they said they can put it an external drive hub and it can still be used.

Check with Best Buy or another electronic store that has computer or tech support on site.

Posted on Oct 08, 2008

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How to use it on my new computer


The whole point of having a "backup" disk-drive is to create one additional copy of all your files. So, if the "internal" disk-drive fails, you still have the files, on the "external" drive, and vice-versa.

Open "My Computer".
Connect the SimpleTech to a USB port.
Watch "My Computer" -- it should update after Windows detects the new hardware.
Open "My Documents".
Click "Edit".
Click "Select All".
Right-mouse click on one of the files.
Point at "Send To".
Point at the "new" drive-letter that Windows assigned to the drive,
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I pluged in my external Simpletech 250GB and no drive is detected. I had only used a few times when I bought it. It was detected when I first open from the box. Now, it doesnt detect in any of my 3...


Have you checked your CMOS settings to see if the BIOS is enabled & it can see your drive ?
Usually get there by tapping Del key during inital power up of computer.

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hi there,

i will pass on what was given to me for information. if you are still getting power to the drive you can remove the external casing, remove your pc side panel, where you would insert memory and plug the hard drive into the tape inside your pc to see if the pc will recognize the hard drive. if you are not getting any power or platters spinning then it is more serious. i wish you all the best. cherie

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You need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

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