The hand-sets are not registered with the base-station. Reset system by: remove batteries, unplug base station, disconnect batteries in all hand sets. Wait 15 minutes. Reinstall batteries in hand sets. Reinstall batteries in base station, plug base station in. Place each hand set in the base station until it automatically registers (usually immediately, or within 1 minute or so).
If that doesn't fix the problem, if possible, return the system to where you bought it for exchange or refund. If that isn't an option, call Thompson help line. They are not particularly knowledgeable, but will authorize a return to the a repair center. The process is slow...
My experience: The two hand sets that came with my system worked perfectly, but none of the three additional handsets I purchased would register. The three additional handsets I purchased were the last three on the my retailer's shelf, so, retail exchange wasn't an option. I contacted Thompson and they authorized return for repair or replacement. The repair center received my handsets on October 29, 2008. Its now November 27, 2008 and I'm still waiting.
Mar 03, 2008 |
GE 28128EE2 Phone