Question about Wolfgang Puck Reversible Grill and Griddle
I needed a handle for mine. The Wolfgang Puck website showed out of stock without further information. The "contact" process led to no replies in two tries. The customer service number took 20 minutes on hold to say they do not provide parts for my griddle any more because it is out of production. (It is still for sale on Amazon. Good customer support would involve keeping spare parts in stock for years after the end of sales.) Do not expect good customer service. Do not get your hopes up.
Posted on Jan 23, 2016
Replacement parts for the Wolfgang Puck Grills are available here:
If you do not see your model or required part, suggest you contact their Customer Service to determine compatability of parts at 1-800-275-8273 or via their webform at:
Sorry someone has not responded sooner, but just discovered this site.
Posted on Apr 01, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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