Question about Microsoft Xbox 360 Console

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Hi, I was trying to clean the memory chips on my xbox 360 elite's motherboard -- cause I had put some thermal grease on them, but I forgot that thermal grease remover (Arctic Silver) should be put on any form of RAM. Not, when the machine boots, I get 4 rings of death -- all wires are connected and the machine hadn't given me this error before cleaning. Please assist me with this issue, thanks!

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Hi 4 red rings means the video lead is not put in the back of the console properly so take the leads out and try them again.

if they are fitted correctly switch it on and when you get the flashing red lights do the following

when all lights are flashing hold down the little white round wireless button and keep holding it down whilst you do the following.

whilst holding the button down press the eject button on the console then write down how many red lights are lit up.
then hole the white button down again and press eject and write it down, you need to do this 4 times and it will give you a code that you can give to me and i can then tell you exactly what the fault is ok

so it will be something like this
4 red lights
4 red lights
2 red lights
1 red light

let me know the code then i can tell you exactly whats wrong and what you need to do to solve the problem ok

Posted on Oct 09, 2010

  • chriscamp138 Oct 09, 2010

    Hi, I'm sorry about that, it was three lights, not 4 light. The error code I got was:
    4 red lights
    1 red light
    1 red light
    4 red lights

    Thanks for the assistance!

  • paul proctor Oct 09, 2010

    Hi that comes back as error code E20 which is telling you that their is a problem with the ram its more than likely cold solder or cracked solder.

    if you have taken it apart have you removed the 2 heat sinks and refitted them with new paste,

    try this open the case and take the top case off so you can switch it on with the top case off, then just before you switch it on push down on one of the ram chips and switch it on and see if it will work if it dont try the other ram and try again.

    if after doing that it still hasnt worked then this means the rem chips need heating up so you can reflow the solder, this is not easy to get right how ever, you can do it with a heat gun but you need to know how long to do it for, the problem is to heat them up you need to remove the heat sinks from the gpu and cpu and also take the board out of the base as the ram's are on top and under neath they are in the same place but four under neath and four on top these really need doing in a reflow station thats what i use but if you go to google search and type this in
    how to fix error e20 on xbox 360
    then hit search this will then list loads of sites that will give you some idea of what you need to do if you are unsure of what you are doing and dont want to risk damaging it further then you need to find someone who can do it for you, i charge 20 quid to do this but you can be charged up to 40 so shop around, most independent market stalls will be cheaper and some phone shops offer this kind of repair service.

    google it first and if you have got a heat gun then you can give it a go but you need to be really carefull not to over heat them to much some people put coins on top of the ram they wrap them in tape then place them on top of the ram chips as this will push them down and should fix the bad solder.

    you know the flat heat sink well if you have ever take this off then you can see the 2 rams that sit at the end of this well if you get a couple of washers, plastic ones are better to use the type you get with the xbox 360 rrod repair kit and stick one washer on top of each ram then when you refit the heat sink and tighten it up this will push the 2 ram chips down and should fix the problem, but if you have never taken the heat sinks off then dont try this as you could cause the gpu to over heat if you put it back wrong.

    please dont mess with it if you are unsure or if you do use google and get a good guide otr watch a couple of vids that will be in the list when you google the error code

    let me know if you need further assistance ok

    the heat gun is hit and miss and you can damage parts on the circuit board so please please be aware of this before you attempt anything ok



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having repaired Many X-Box 360s.
The following points have been noted, And greatly reduced further rrod occurances.

Removal of the X-Clamps, and replacing with High Quality Thermal Grease Or Compound certainly helps.

The renewal Of Better Quality Heat-Pads, On The 4 x underside memory Chips, is also another Big Factor.

Also where the GPU heatsink sits, over the top of 2 x memory chips.
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My Final And probably biggest Tip, Is to use a very fine sandpaper on The Underside Of The CPU And GPU heatsinks, before replacement. These Are Factory manufactured, And not as highly precise, or polished as they Should Be. I use a sanding Block, Some Fine 600-800 grit wet And Dry, to polish the fine lines out Of These, And polish to a mirror Finish With T-Cut. Or Car Rubbing Compound.

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