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Computer said norton virus had expired then computer went into hibernation and now will not restart

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  • Cheryl Whalen May 11, 2010

    Please indicate your PC make/model, OS, and exact version of Norton product for us to help you adequately. Thank you for using and rating FixYa!

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Apparently your issue has been resolved, as there has been no additional information posted, and so this issue should be closed. If not, please feel free to post back for additional assistance. Thank you for using and rating FixYa.

Posted on Aug 17, 2008

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Try to restart the computer in safe mode or safe mode with networking. Go to control panel, add or remove programs (or programs and features if its vista), and try to remove norton antivirus completely. If that does not work, and you are in safe mode with networking, download the norton removal tool from the internet and run that to remove the norton antivirus completely. Your computer should be able to boot to the normal window, you can downlaod the norton antivirus latest version from the norton website or purchase the norton antivirus disc from any store. All the best.

Posted on May 30, 2008

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1 Answer

My pavilion dv7 17" won't allow me to install mcafee anti virus


Before you can do anything, uninstall norton antivirus, go to control panel and click on it, a list of items will come up, when norton shows select remove and wait for the program to uninstall, and restart the computer, go back in and remove norton live update and any other program pertaining to norton. If you have windows 7 go to my computer and "click" on top select uninstall, and follow the outline above. Now you should be able to install the program.

Mar 21, 2012 | HP Pavilion dv7-1137us Notebook

1 Answer

Our Norton Anto virus expires in August 2011 and yet we get this warning message to renew our norton. Can you help to reinstated on the computer We don't have a problem with our connection. What happened...


It is the 2010 you have.You have to buy the 2011 upgrade before it expires.If it expires you
have no protection against virus.

But here is a free solution that never expires:

http://free.avg.com/us-en/download-avg-anti-virus-free

This free one is just as good as norton.
Uninstall the old antivirus first before you install the new one.

Hope this was helpfull.

Mar 12, 2011 | Computers & Internet

1 Answer

Anti-Virus paid for Norton says my Product Key is invalid


If it's expired it means you have to get a new one, most anti virus software are sold for a limited amount of time. Either way Norton is no good, I run Avast free edition and I never had any problems, you should get it too, and if you feel like having even better protection you can buy avast for life for only 65 CAD, which I bet is less than Norton.

Mar 21, 2010 | Symantec Norton Internet Security 2009

1 Answer

I keep getting a message saying my account and protection has expired


Hi,
It means that you have to renew your subscription to Norton anti virus.
Otherwise, if you don't want to pay, uninstall norton completely and then install AVG anti virus which has a free version.

Mar 03, 2010 | Symantec Norton Internet Security 2009

1 Answer

My Norton Anti-Virus expired yesterday and i want it back


You will either have to purchase another subscription from Norton or use another anti-virus. I recommend using AVG, it is free for home users and ranks at the top with Symantec and McAfee.
www.avg.com

Feb 22, 2010 | Symantec Norton AntiVirus 2002 8.0 for PC

2 Answers

On norton protection center i get fix protection up dates 0n fix on doing all required the problem is not solved the same applies tospyware definitions i end up with protection updates out of date


Your Norton that you bought in 2005 has expired.
Normally, the anti virus protection, you buy, will have an expiration of 1 year or 2 years. It will only have more, if you have purchased the license for more. If not,that is why your Norton is out ot date. Expired 2006!!! I DO NOT RECOMMEND NORTON
Some useful information below. Hope it helps.

SPEAKING WITH MY EXPERIENCE TRY SOMETHING ELSE.

FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

NEW *****Somthing new FROM MICROSOFT.*** 2009 ---Security Essentials
http://www.microsoft.com

Pop up Blocker ** free******
www.panicware.com

*****Spybot - Search & Destroy 1.5.2 ****
FREE SPYWARE
http://www.download.com/Spybot-Search-De…

****Avast ***FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

****AVG ****FREE SPYWARE PROGRAM
http://www.free.avg.com


Alvira AntiVirus Free Edition
http://www.free-av.com/en/trialpay_download/1/avira_antivir_personal__free_antivirus.html

**Ccleaner*** FREE
http://www.download.com/3120-20_4.html?q…

***Malware**** FREE
http://www.malwarebytes.org/.


$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there,


ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 , I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

Good Luck. If you find this information helpful , please rate me.
Thanks :0)


Feb 19, 2010 | Norton Internet Security 2005...

1 Answer

Hi, I bought a Norton AntiVirus package on July 31, 2008. I was infected with a Virus called VirusResponse Alert on Sunday, November 2, 2009. I looked on line for a support number from Norton and a 24...


I suggest that the only people who can answer your questions are the people at Norton. Obviously, I wouldn't ring that phone number again, because you will only get the same people you have already spoken to. I suggest that you WRITE to the Manager at Norton. (You'll find their address on their paperwork) and tell them everything that happened, and ask them the questions you want answered. And then you'll be in a position to know whether they deserve your business or not, and whether or not you have what you paid for, and if not, what they are going to do about it. Ask if they will give a refund if you have not got what you paid for. And I think that if you got a Virus while you were supposedly protected by their product, then you definitely Didn't get what you expected to.

Nov 05, 2008 | Computers & Internet

1 Answer

Norton updation


If your subscription has expired, click Update Subscription here.
And follow instructions.

A general update of virus definition instead can be done from this page:Norton AntiVirus

Sep 03, 2008 | Symantec Computers & Internet

1 Answer

I purchased norton systemworks bacic upgrade may 17th i keep getting anotice saying it is expired as of right now i have no protection


The issue is comman with nortan Anti Virus and what you have to do is first uninstall all the componets of Norton form you computer by using Nortan removel tool from :-
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716270339?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid chosse between XP/ME/98.

Once it is done it will restart your computer and then try to install the Nortan 2005 an dthen run the upgrade once it is install.

Jun 05, 2008 | Norton Internet Security 2005...

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